769 Reviews of Lexus of Melbourne - Service Center
5000 mile service Purchased new Lexus in June and had car’s first service and was impressed with Steve’s attentiveness and curtesy towards me, made me feel comfortable Purchased new Lexus in June and had car’s first service and was impressed with Steve’s attentiveness and curtesy towards me, made me feel comfortable More
Jaime was very helpful. She arranged for a nice rental and my car was serviced quickly. Prior to my departure and upon my return, she answered all of my questions thoroughly. She is always friendly. and my car was serviced quickly. Prior to my departure and upon my return, she answered all of my questions thoroughly. She is always friendly. More
Jaime is customer friendly We have always had a positive experience with Jaime when we had our car serviced. Everyone at the Viera Lexus has been a pleasure to work with. We have always had a positive experience with Jaime when we had our car serviced. Everyone at the Viera Lexus has been a pleasure to work with. More
Super super friendly Mike in the service department is top notch remembers me and my vehicle. The pick up and loaner service is always special as it saves me time and gives me the opportunity to try lates top notch remembers me and my vehicle. The pick up and loaner service is always special as it saves me time and gives me the opportunity to try latest and greatest More
Recall Service I had a recall service performed and made an appointment on line. I did not expect the service to take 4 hours, but John Lohne took over and made it h I had a recall service performed and made an appointment on line. I did not expect the service to take 4 hours, but John Lohne took over and made it happen in less time and got the job done right. Meanwhile, while waiting, I dealt with Frank Lee and test drove several new cars and decided to buy one that day. He was very helpful especially when I decided to change colors the next day. I also had several personable conversations with T. R. Page during that time and my wait for the service just went fast. More
Accommodating and Friendly When I drop my car off for service it is done in a timely manner. I enjoy working with John Lohne he always takes care of me and goes out of his wa When I drop my car off for service it is done in a timely manner. I enjoy working with John Lohne he always takes care of me and goes out of his way to satisfy me. More
Impressed, As Always Yesterday was the first scheduled service on my 2019 Lexus NX300h. I was impressed by John's thoroughness and attention to detail regarding my first Yesterday was the first scheduled service on my 2019 Lexus NX300h. I was impressed by John's thoroughness and attention to detail regarding my first service. John was able to get my vehicle serviced immediately and efficiently and got me back on the road within 90 minutes. That makes the 130 mile round trip worth while. I am looking forward to being able to utilize their free "pickup and delivery" service when my second service is due in Spring of 2020. Lexus of Melbourne is a very professional dealership that places the customer as their #1 priority. Thank you John! More
Service dept Steven Lasker is a great service manager. He gives 110 % every time I come in. You have a great manager. He makes the customer feel special. Steven Lasker is a great service manager. He gives 110 % every time I come in. You have a great manager. He makes the customer feel special. More
Service on vehicle The service and flexibility was outstanding. Steven Lasker was friendly and polite and worked within my budget. He made sure that I received value f The service and flexibility was outstanding. Steven Lasker was friendly and polite and worked within my budget. He made sure that I received value from my service and allowed the loaner to be with me an extra day so that I could make my other appointments. More
Love your team. I am very happy with my salesperson and service person. Both Alex Colon and Steve Lasker always treat me so well. They make me feel like a special c I am very happy with my salesperson and service person. Both Alex Colon and Steve Lasker always treat me so well. They make me feel like a special customer. Love your dealership. More