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Lexus of Melbourne
Viera, FL
2,654 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,654 reviews
December 31, 2023
Had no sales person available to work with us the day we came in. Busy. Made an appointment for 2 days later. We were there from 2:00p.m until 7:40 p.m. purchasing a vehicle. Informed them we had to be out came in. Busy. Made an appointment for 2 days later. We were there from 2:00p.m until 7:40 p.m. purchasing a vehicle. Informed them we had to be out of there no later than 7:00 p.m. By 6:00 p.m, asked if we could come back in the morning, at least 2-3 times. No response to that. I had to cancel an engagement for that evening. Dealership was closing down. Minimum employees there at that time. Then we were told it had been a busy day. Only 1 person to do the financial paperwork. Was dark outside, had not had dinner, and still had to come back during daylight hours to go over the features of the car. Was not happy. More
by diamondcountry
Employees Worked With
Other Employees :
Jason, Sales Manager, Mandy Patterson
December 26, 2023
Excellent service, very clean and inviting dealership. Most of all, my dream car became a reality. Most of all, my dream car became a reality. More
by Stephenspilker
December 23, 2023
Bob was an excellent communicator and very easy to work with. I would not hesitate to work with him again on a future car purchase. with. I would not hesitate to work with him again on a future car purchase. More
by Rebecca.pooley
December 22, 2023
Fantastic car buying experience! This is the second car we've purchased from Rob. Rob is super knowledgeable answering all our questions and made the process fun and easy. We are This is the second car we've purchased from Rob. Rob is super knowledgeable answering all our questions and made the process fun and easy. We are super happy with our new car. More
by Rwild007
December 13, 2023
Buying my NX was a totally painless experience. Rob LaMarr was very helpful, but he didn’t expect to become my private tutor….so much to learn. He has been extremely helpful and patient and I appr Rob LaMarr was very helpful, but he didn’t expect to become my private tutor….so much to learn. He has been extremely helpful and patient and I appreciate that. But I’m loving driving my new car and I’m sure I’ll be back at the dealership many more times for more lessons (very different from my 2015 Lexus RX. Definitely a 5 star review😛 Cecile Engel More
by Ceilengel
December 09, 2023
It was such an amazing experience with Rob. He was very knowledgeable and made the process so smooth He was very knowledgeable and made the process so smooth More
by Chedelie_montis
Employees Worked With
December 05, 2023
Robert and the Lexus of Melbourne staff were wonderful from the day we were just looking at various models to the day we made a decision! from the day we were just looking at various models to the day we made a decision! More
by Wjrespess
Employees Worked With
November 18, 2023
Knowledgeable, friendly, professional - made the purchase an enjoyable experience. Would highly recommend this dealership and Rob LaMarr. an enjoyable experience. Would highly recommend this dealership and Rob LaMarr. More
by Cathleenrusso
November 10, 2023
Rob and Lexus of Melbourne made this the easiest and most pleasant experience I’ve ever had the privilege to experience in my lifetime. The product and their execution is amazing 🤩 pleasant experience I’ve ever had the privilege to experience in my lifetime. The product and their execution is amazing 🤩 More
by Joecummings03
