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Lexus of Melbourne
Viera, FL
2,667 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,667 reviews
August 01, 2024
Just purchased my first Lexus. Chris was very helpful and did an awesome job walking me through the process of purchase and personalizing vehicle settings to my phone and preferen Chris was very helpful and did an awesome job walking me through the process of purchase and personalizing vehicle settings to my phone and preferences. I appreciated the follow up texts and phone calls. More
by dkball1
Employees Worked With
Chris Peterson
July 23, 2024
It’s always a pleasure at Lexus of Melbourne! Rob is always professional and friendly. He is available even if it’s his day off! He’s the best! Rob is always professional and friendly. He is available even if it’s his day off! He’s the best! More
by Rlee713
Employees Worked With
July 11, 2024
Great job navigating us through the process of buying a 2020 RX350! You couldn’t have made it any easier. Thank you Bob at Lexus of Melbourne. 2020 RX350! You couldn’t have made it any easier. Thank you Bob at Lexus of Melbourne. More
by Jennifer.rector49
July 05, 2024
Lexus of Melbourne has been my go-to-dealer for over ten years now. This is the third car purchased through Bob McGivney and he is an excellent person to work with. Would recommend him to anyone. years now. This is the third car purchased through Bob McGivney and he is an excellent person to work with. Would recommend him to anyone. More
by Mingerson5721
Employees Worked With
July 05, 2024
Rob we are very grateful to you. Your knowledge , professional yet personal persona and guidance is exceptional. Your assistance far exceeds any expectation. It is obvious you are Your knowledge , professional yet personal persona and guidance is exceptional. Your assistance far exceeds any expectation. It is obvious you are committed to Lexus and customers. More
by Bmw93
July 05, 2024
Easy to deal with from sales to finance would buy from again and be a repeat customer! again and be a repeat customer! More
by Austindifilippo
Employees Worked With
July 03, 2024
Always enjoy working with Rob, he is very knowledgeable and professional and treats us fairly. and professional and treats us fairly. More
by Adam100
July 02, 2024
Rob and the team are fantastic! The process was easy and smooth! I’d recommend Lexus of Melbourne for your new/used automobile needs! The service department is amazing too! The process was easy and smooth! I’d recommend Lexus of Melbourne for your new/used automobile needs! The service department is amazing too! More
by dekcsr67a
June 28, 2024
Went to see Mandy due to a warranty issue with my Lexus and she was so rude. When I asked her why she was banging her finger on the paperwork and being snarky she literally stomped out of her office and st and she was so rude. When I asked her why she was banging her finger on the paperwork and being snarky she literally stomped out of her office and started yelling for someone named Sean. Sean came running to her with open arms as she was throwing a fit outside the office door, saying “Sean, she said I’m being Snarky”… I felt like I was at a daycare. I couldn’t believe the behavior from this so-called adult. She literally had a tantrum because she was called out for being rude. This dealership really needs to reevaluate their employees. Neither her nor Sean McGee were helpful and they were both very rude. Do yourself a favor and avoid Lexus of Melbourne and go to a dealership that’s more professional. I paid for a warranty through them when I purchased my vehicle and it clearly has the expiration date and the expiration miles right on it but yet they’re telling me that it was a mistake and the miles and date are wrong so they will not honor it… So this caused me to look through all my paperwork and I realize that I was also charged in the past for services that was supposed to be covered by the warranty I bought from them… When I brought that to their attention I was offered a credit for their dealership. Why do I need a $600 credit at a dealership? Should I hope something goes wrong on my car so I have something to spend it on or should I buy $600 in Lexus hats and Keychains…. This place is pretty shady, They’re all nice and smiles when they’re trying to get you to sign on the dotted line for $4000 in warranties but when it comes to using them its’s a different story. I love my Lexus and I’ve been driving one for years but this dealership with their shenanigans gives Lexus a bad name…. More
by June
Employees Worked With
Sean McGee , Mandy Patterson
June 20, 2024
Bob went looking for exactly what I was looking for and found just that NX. He kept me informed and up to date, and did his best to calm my impatience. Historically, Bob has checked several times a year on found just that NX. He kept me informed and up to date, and did his best to calm my impatience. Historically, Bob has checked several times a year on my satisfaction with both my car and Lexus of Melbourne. Bob certainly does know the value of customer satisfaction. I would not only recommend Lexus of Melbourne to anyone but specifically recommend Bob when looking for a new car. More
by Bill@Melb
