Lexus of Melbourne

John Lohne John has been my service consultant for a number of years. He always responds immediately to my e-mails and works to set up appointments for my visit John has been my service consultant for a number of years. He always responds immediately to my e-mails and works to set up appointments for my visits to the dealership. He advises me as to what is recommended and needed as far as service required. I value his recommendations. More

A satisfied customer As I was thinking about trading my ES 350 Lexus in for the same Model,color and style it did hardly take any time for Mr.Coppola to find just what I w As I was thinking about trading my ES 350 Lexus in for the same Model,color and style it did hardly take any time for Mr.Coppola to find just what I was looking for and I am very pleased with the way my "new car" handles and the improvements/changes that this newer Model has.Thank you very much JSchumm More

Service experience Lexus of Melbourne I have purchased 6 cars from this dealership and I have been pleased with the quality of service and performance of each of the cars. John Lohne has I have purchased 6 cars from this dealership and I have been pleased with the quality of service and performance of each of the cars. John Lohne has been great to work with. He very quickly returns my email requests for service, is professional, courteous, and oversees the work in a timely manner. My ES lease is expiring in 12 months and I will be purchasing another Lexus from this dealership. I would give John Lohne and the dealership an unqualified endorsement. More

Service Purchased my GX 470 nine years ago fro Lexus of Melbourne. The service is up and beyond what you might get anywhere else. Have not gone to another Dea Purchased my GX 470 nine years ago fro Lexus of Melbourne. The service is up and beyond what you might get anywhere else. Have not gone to another Dealer in the nine years. Also would like to say that John Lohne Service Consultant is the BEST. More

Excellent I have never received bad service at any Lexus shop. Any garage can do an oil change as I was doing this time, but they would never check everything e I have never received bad service at any Lexus shop. Any garage can do an oil change as I was doing this time, but they would never check everything else that needs to get done. This time I needed tires, that was bad due to under inflation. John explained to me how important it is to check at least once a month, and when I told him I don't know how, he offered to do it for me if I only stop by ? WOW that's a service I never expected. I feel safer in my car knowing everything is taken care of. Best Regards EvaLena More

John Lohne I have had John Lohne as my service coordinator for several years. He has always been courteous, on time, respectful and thorough. As a woman, it is I have had John Lohne as my service coordinator for several years. He has always been courteous, on time, respectful and thorough. As a woman, it is most important to have a car service coordinator that you can trust. More

Cutomer Service Don Cappola was a pleasure. This is my second car that I have purchased from him. I hope he is around in two years. Thanks Don!! Don Cappola was a pleasure. This is my second car that I have purchased from him. I hope he is around in two years. Thanks Don!! More

service evaluation John got me in for service on very short notice and also secured a loaner car for me at the same time-very smooth and uneventful experience. John got me in for service on very short notice and also secured a loaner car for me at the same time-very smooth and uneventful experience. More

Service Experience Just wanted to give a big thanks to John for his help today. Everything was taken care of and he did a good job of keeping me filled in on status of t Just wanted to give a big thanks to John for his help today. Everything was taken care of and he did a good job of keeping me filled in on status of the service. Have always had a positive experience with the service department each time I have had to come in More

A dealership and service that beat expectations! True to their early advertising about their service, Lexus of Melbourne has NEVER disappointed me in taking care of my 17 year old 400 SC. After each True to their early advertising about their service, Lexus of Melbourne has NEVER disappointed me in taking care of my 17 year old 400 SC. After each service my car feels like new and none of their service advisors has EVER taken advantage of me as a woman. They made sure that replacements were done on time, shortcomings were pointed out, and BILLS NEVER BROKE THE BANK. John Lohne has been my designated service advisor for years and I look forward to having him take care of my vehicle because I trust him and his technicians implicitly. I would never buy any other car than a Lexus and would do so at Lexus of Melbourne because they treat their customers right. Jutta Fulford More