Lexus of Melbourne

Service Visit With John Lohne I have extremely high praise for this dealership in general and with John Lohne as my Service Representative in particular. My most recent visit was I have extremely high praise for this dealership in general and with John Lohne as my Service Representative in particular. My most recent visit was yesterday and I chose to wait for the maintenance to be performed. As always John met me courtesly and very professionally. He recommended that I have my alignment and Tires balanced which I elected to do along with the scheduled maintenance. All the while John kept me informed of the status of the work and assisted me when I left the dealership. He is a great representative and ambassador for the Melbourne Lexus dealership. More

RX 350 We had a positive experience and Tom made it easy to do business with him. He was patient, knew the product very well and answered our many questions. We had a positive experience and Tom made it easy to do business with him. He was patient, knew the product very well and answered our many questions. More

Excellent service again (thanks John)! Since relocating to the area, I have consistently used Lexus of Melbourne for all of my service work. John Lohne is professional and efficient in man Since relocating to the area, I have consistently used Lexus of Melbourne for all of my service work. John Lohne is professional and efficient in managing the process and in utilizing the Lexus service center, I know the work is done right. More

I'm not going to buy today I was sure I was not going to buy that day! I had looked the day before with a salesman whom I'd worked with before (Shane) & found a car I "liked" . I was sure I was not going to buy that day! I had looked the day before with a salesman whom I'd worked with before (Shane) & found a car I "liked" . The next day (Shane was off) a fellow salesman (Alex) spoke about what I wanted. Off he went to find a car he thought I would "love". It had been sold the night before, he checked another one & it too had been sold. He kept looking all over the lot! In the back, out of the corner of my eye I saw a car that looked interesting. He immediately got the keys... Yeah it was love... Alex really worked hard to find me a car. Very professional. He was very patient hearing all of my requests. When we finally made a deal he didn't pressure me, but let me decide. Because "I wasn't going to buy today" (which he told me later he hears every day :) I love this dealership. This is my 2nd car here. It's no surprise they are number one! Sales, service, selection, they have it all! More

Regular Service Call Brought my Lexus RX350 in for normal service (oil change). John talked me through what was to be done and also suggested that some additional preventi Brought my Lexus RX350 in for normal service (oil change). John talked me through what was to be done and also suggested that some additional preventive maintenance should be done based on mileage of my vehicle. I agreed and the work was done without any issues. When checking out, John told me that they had spotted a bad backup bulb and that they went ahead and replaced it for me at no additional charge. I was pleasantly surprised and appreciated it very much since the bulb replacement wasn't covered as part of my warranty. As usual they washed and cleaned my vehicle and did a great job More

Satified Customer Don did a great job selling car, no pressure just giving all good facts on the car. Since we were not sure what we wanted when we came in, he showed u Don did a great job selling car, no pressure just giving all good facts on the car. Since we were not sure what we wanted when we came in, he showed us all models to help with our decision. From the time we entered until leaving the dealership he could not do enough for us. We will recommend Don and the dealership to our friends. Doug and Charlene Freshwater More

2014 ES 350 Lease This is the 6th Lexus I have leased from Lexus of Melbourne. Each one has been better than the last which is hard to do because I have loved every on This is the 6th Lexus I have leased from Lexus of Melbourne. Each one has been better than the last which is hard to do because I have loved every one of them. I would highly recommend Lexus of Melbourne. Dealing with them has always been a pleasure. More

Service Center Review I and my late husband, Morris Worland, have utilized your services for approximately 15 years. We will have five Lexus automobiles in our family afte I and my late husband, Morris Worland, have utilized your services for approximately 15 years. We will have five Lexus automobiles in our family after next week, as I am selling my beloved 1998 SC 400, which I bought from you ten years ago, to someone who has admired it for years and told me that when I wanted to sell it to let him know. I did and he has purchased it with no problem whatsoever, and I received what I believe is top dollar for it. It is like letting go of a family member, though! I will be purchasing a deceased friend's 2005 Lexus ES330, which she had serviced at your facility, and so I will continue to bring it into your facility. I thoroughly believe in the reliability of the Lexus brand automobiles and in your competent facility staffers. I have dealt with John Lohne for most of my service history and find him to be very knowledgeable and your service performed in a reasonable period of time. If I ever have to leave my vehicle overnight for parts, I am provided with a new Lexus loaner vehicle. Suzanne Worland Bennitt A long-time satisfied customer. More

Excellence We have plenty of choices, but always return to Lexus of Melbourne. Tom Hakimi is an asset to the dealership and a wonderful ambassador for the brand. We have plenty of choices, but always return to Lexus of Melbourne. Tom Hakimi is an asset to the dealership and a wonderful ambassador for the brand. Our service representative, Brian Toker, "seals every deal" with his customer focused attitude. The can-do attitude in the service department is as important to us as the purchase of the vehicle. Kudos to these professionals at Lexus of Melbourne. Donna and Tim Meehan More

My experience was exceptional! It was great coming to Lexus of Melbourne to make my new Lexus purchase. Gil made my experience a great one and ensured that every step of the way I It was great coming to Lexus of Melbourne to make my new Lexus purchase. Gil made my experience a great one and ensured that every step of the way I understood what was going on and what I was buying. Gil put me at ease and was very professional at all times. It was a great experience and I would do it all over again. More