Lexus of Melbourne

Excellent Lexus of Melbourne is by far the best dealership I have ever purchased a car from in the last 30 years. This is my 3rd purchase from Lexus in 6 years. Lexus of Melbourne is by far the best dealership I have ever purchased a car from in the last 30 years. This is my 3rd purchase from Lexus in 6 years. I would Highly recommend them and also my Salesman Tom Hakimi. More

EVERYONE DID GREAT SHANNONS TENANCITY MADE THE SALE HAPPEN SHE WOULDN'T GIVE UP AND BETWEEN HER AND DONNY I COULD NOT SAY NO TO DEAL THEY PRESENTED ME WAS A PLEA SHANNONS TENANCITY MADE THE SALE HAPPEN SHE WOULDN'T GIVE UP AND BETWEEN HER AND DONNY I COULD NOT SAY NO TO DEAL THEY PRESENTED ME WAS A PLEASURE TO DEAL WITH THEM More

BEST DEALERSHIP ANYWHERE There are just not enough words to express the awesome service I have received every time I have cause to visit LEXUS OF MELBOURNE. Whether it's to bu There are just not enough words to express the awesome service I have received every time I have cause to visit LEXUS OF MELBOURNE. Whether it's to buy a car from Rob LaMarr or to have service done where Bryan goes beyond the call to be sure that my needs are taken care of. The honesty of everyone is above question. If you need something done to the car they advise you and if there's not they tell you. No hard sells here. The waiting room is always immaculate and the "treats" are always fresh and plentiful. I must also pay tribute to the people who wash my car FOR FREE once a week if you chose. They are pleasant and always have a smile. Why on earth would I ever think of going anywhere else!!!! More

Really knowledgeable sales person John Theders at Lexus of Melbourne was a pleasure to work with, very knowledgeable about the various models and options as well as very collaborative John Theders at Lexus of Melbourne was a pleasure to work with, very knowledgeable about the various models and options as well as very collaborative as we made our decision. The time he spent introducing us tho the car after purchase, and I feel we could call hm anytime with questions. More

Lexus NX The salesman (John) was very professional during the whole process. And the rest of the dealership staff was very helpful in answering questions durin The salesman (John) was very professional during the whole process. And the rest of the dealership staff was very helpful in answering questions during and after the purchase. More

Best Service Department Every time I come in for service John takes great care of getting me processed and the car into service. The Service team should also receive kudos as Every time I come in for service John takes great care of getting me processed and the car into service. The Service team should also receive kudos as they usually complete the service ahead of schedule allowing me to get on my way. The cleaning crew as well does a great job making my CT look like the day I bought it. Thanks to all - More

Excellence The service is always excellent and Brian Toker is outstanding. Brian gets to know his customers and their vehicles which makes hi highly effective i The service is always excellent and Brian Toker is outstanding. Brian gets to know his customers and their vehicles which makes hi highly effective in providing service. More

efficient and courteous I have dealt with my service adviser John for over 4 years. He always provides prompt service and explains all repair work . My wife also has a Lexus I have dealt with my service adviser John for over 4 years. He always provides prompt service and explains all repair work . My wife also has a Lexus and we chose the brand not only for the reliability reputation but the high level of customer service after the sale has been conducted. The dealership has always meet our expectations and we will continue to be customers in the future. More

Excellent service 1200 miles from home when needed a new alternator, John Lohne got us right in and in about 1 hr 15 min we were back on the road, can't beat that for s 1200 miles from home when needed a new alternator, John Lohne got us right in and in about 1 hr 15 min we were back on the road, can't beat that for service !! More

Mileage Service made appointment on-line with no issue. Service advisor was waiting for me when I arrived and services were done as explained. Warranty work was also made appointment on-line with no issue. Service advisor was waiting for me when I arrived and services were done as explained. Warranty work was also completed with no issues. More