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Lexus of Melbourne

Viera, FL

4.9
2,659 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,659 reviews

August 05, 2015

always friendly and professional. John Lohne has been my service advisor since I purchased the vehicle. He is professional and always advises me of the right thing to have done to kee More

by tema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Aug 15, 2015 -

Lexus of Melbourne responded

We are very proud of John and our entire Service Department! Thank you for your business!

August 04, 2015

Always a good experience !! Don is truly enjoyable to deal with --works hard for his customer. You leave with a great car as well as a good feeling. He goes beyond Day 1 by alway More

by EM123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mitch Hazlett
Aug 04, 2015 -

Lexus of Melbourne responded

Thank you for your business and 5 Star review! We do our best to meet our customers busy schedules and glad we met your expectation! Also, very happy to hear Don and Mitch enjoy their jobs and I'll pass on your comments! We look forward to the next time we can be of service.

August 01, 2015

Great service as usual! I am never disappointed when I go in to the dealership. The service staff there is always amazing, and John is just the best! He always goes out of hi More

by Michelle
Recommend Dealer
Yes
Employees Worked With
John L
Aug 04, 2015 -

Lexus of Melbourne responded

Michele - thank you for your 5 star review of our Service Department and, most importantly, your loyalty and business. We look forward to the next time we can be of service and will pass on your kind words to John!

August 01, 2015

Great experience! We stopped in at Lexus of Melbourne for the first time on our drive back to Orlando from the beach, just to look, and drove home in a new (2013 certif More

by SharonO
Recommend Dealer
Yes
Employees Worked With
Shannon Mayer
Aug 04, 2015 -

Lexus of Melbourne responded

We are so glad you and your husband stopped by our dealership! Thank you for your purchase and, for the record, we are very proud to have a nice selection and huge inventory of Lexus Certified Pre-Owned vehicles. Sounds like you drove just what you wanted back to Orlando. We look forward to serving you in the future.

July 31, 2015

80 thousand mile check-up. Great service as usual. John Lohne is always personable, attentive and courteous. We can trust that he and the service department know exactly what ty More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Aug 04, 2015 -

Lexus of Melbourne responded

Sandy - so happy to hear John and our service team met your expectations! We love "customers for life", so we appreciate your business and look forward to serving you in the future.

July 31, 2015

A total joy of dealing with gentleman I have been buying cars for now 30 years from Mercedes to volkswagen. I friend that was at another dealership called ahead to Kacey Kerrigan the manag More

by mardeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kacey Kerrigan
Aug 04, 2015 -

Lexus of Melbourne responded

We believe in making sure each and every customer always receives the best deal we have to offer right from the very start. So happy to hear our Lexus of Melbourne family exceeded your expectations. Thank you for your business and taking the time to write this terrific review! We look forward to the next time we can be of service.

July 30, 2015

First service at this facility First experience with Viera location, and I was pleased. John Lohne (my service tech) was cordial, courteous, and professional. I was given a court More

by winger737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Jul 31, 2015 -

Lexus of Melbourne responded

Very happy to hear our Service department exceeded your expectations. Thank you for your business and we look foreard to serving you the next time.

July 27, 2015

Wonderful Car Buying Experience We traded in and purchased a new vehicle from Rob LaMarr this weekend. We are longtime customers of Rob's and have always had nothing but the best se More

by NGDOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kasey Carrigan and Rene Echevarria
Jul 31, 2015 -

Lexus of Melbourne responded

We appreciate your business and loyalty. Thank you so much for your business and we will be sure to pass on your kind words to Rob, Kasey and Rene.

July 26, 2015

Answered all our questions - very helpful Don Coppola has become a regular for our car purchases -he sold us a Lexus a year ago and now yesterday - he has also sold to my brother, sister, and More

by 3 putt patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2015 -

Lexus of Melbourne responded

Wow, we really appreciate all your business and patronage! We pass your kind words on to Don.

July 24, 2015

Trade in and purchase I was very comfortable and relaxed with the Alex Colon,I did not feel pressurised at any time,and he was very respectful and courteous,an excellent sa More

by Babinka 9227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Colon
Jul 31, 2015 -

Lexus of Melbourne responded

The last thing we want anyone to feel at our dealership is pressure. It is very important that we have a "Customer for Life" so we are in it for the long run. Glad Alex exceeded your expectations and we will pass on your kind words. Thanks for your business and we look forward to serving you the next time.

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