Lexus of Melbourne

Love Lexus of Melbourne! The service at Lexus of Melbourne never ceases to amaze me. From the moment we walk in and are greeted by name, to the personalized care that we recei The service at Lexus of Melbourne never ceases to amaze me. From the moment we walk in and are greeted by name, to the personalized care that we received from John when our car needs service, to Rob helping me research my next Lexus to finally TR who welcomes us on each visit. I will never go anywhere else for my vehicle. And.... they support Little League! More

Great customer service! Lexus of Melbourne was a breathe of fresh air. Nicole DeVos did such a wonderful job from the greeting to helping us make it happen, we got our new c Lexus of Melbourne was a breathe of fresh air. Nicole DeVos did such a wonderful job from the greeting to helping us make it happen, we got our new car. Clyde was also a great addition, he went the extra mile even though we hit a hurdle. I would highly recommend Lexus of Melbourne to anyone looking for a Lexus. I would rather drive an hour away then be closer and not get the service. Nicole even transferred our personal items from our old car to the new and then set up the experience to feel special. You definitely have a great sales person in Nicole! Thank you! It certainly was a pleasure. More

Customer Services I bought my car from Lexus of Mel. & all maintance has has been through Brian T. Dealing with the same person very nice!!! Excellent services every ti I bought my car from Lexus of Mel. & all maintance has has been through Brian T. Dealing with the same person very nice!!! Excellent services every time... More

Routine service John Lohne is a great service rep. Times as promised, service done correctly, and a clean car to boot. I have always enjoyed dealing with John and h John Lohne is a great service rep. Times as promised, service done correctly, and a clean car to boot. I have always enjoyed dealing with John and he makes the Lexus experience great! More

Servicing my Lexus I have own a Lexus for over 20 years and have always had this dealership provide the appropriate maintenance. Why? Because I trust them! Thanks I have own a Lexus for over 20 years and have always had this dealership provide the appropriate maintenance. Why? Because I trust them! Thanks More

Fair deal, but you have to work for it This was my second new car purchase from Lexus of Melbourne. Overall a great experience but the "haggle" over my trade-in was something I did not enj This was my second new car purchase from Lexus of Melbourne. Overall a great experience but the "haggle" over my trade-in was something I did not enjoy. The first "lowball" offer almost made me walk away and find another dealer. For me that process erodes my trust and my expectations were higher as a returning customer. In the end I was happy with my deal. More

new lease My lease was just about up and I was ready to check out the new 2016s. Got to drive a couple of cars made my decision and left with the car and paymen My lease was just about up and I was ready to check out the new 2016s. Got to drive a couple of cars made my decision and left with the car and payments I wanted. Very quick. Had a great experience. More

Painless way to buy a car Tom did a great job for us. The car we saw online looked even better in person. No pressure, good price for our trade in, one hour of time well sp Tom did a great job for us. The car we saw online looked even better in person. No pressure, good price for our trade in, one hour of time well spent. We plan to have our car serviced at Lexus of Melbourne, and trade for another in 3 years. Regards, Hinda Shapiro. More

Service experience I was very pleased with the service experience. Intake was quick and efficient, service time was reasonable and service personnel were pleasant and he I was very pleased with the service experience. Intake was quick and efficient, service time was reasonable and service personnel were pleasant and helpful. Waiting room area was comfortable and wifi was easy to access and fast. More

Awesome. Experience John is most professional and sincere. My GX470 was given a new dashboard and evaporator. I so appreciate that the job came in under budget! When do John is most professional and sincere. My GX470 was given a new dashboard and evaporator. I so appreciate that the job came in under budget! When does that ever happen? Thank you John. I love Lexus. I am grateful, that after driving the loaner,RX 350, that I have my own car back!! Power, comfort ride, quiet and best music system. I am sad that this is the last year that Lexus IS producing the GX line. It's a good thing I still have a lot of life left in my girl. Again, John thank you for a great service experience. More