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Lexus of Melbourne

Viera, FL

4.9
2,674 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,674 reviews

November 21, 2022

The whole team is a pleasure to work with. They make you feel very welcome. More

by Oscarp36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Nov 23, 2022 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

November 19, 2022

Evan and all of the Lexus team were excellent . He was very helpful during the delivery process More

by Rich021653
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in finance , Larry Plotnik
Nov 22, 2022 -

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 16, 2022

Robert and Mandy went above and beyond to help me get the car of my dreams! I am in awe with how this location took care of me and the ease of the process! Best experience I have ever had at a dealership! More

by Devin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Nov 17, 2022 -

Lexus of Melbourne responded

Hi Devin, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 16, 2022

Another beautiful Lexus! Great service, friendly staff, made buying my new car a pleasant experience. This is my 6 or 7th Lexus🥰 More

by carolmcc1207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 04, 2022

Bob is Patient, professional and kind. What else can I say. They guy is #1. I would definitely buy another car from him. More

by Lindaapsey6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Lexus of Melbourne responded

Hi, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 28, 2022

Such a wonderful buying experience. The facility it's self is very nice. Bob and Alex were amazing explaining all the vehicles features. Highly recommended dealership. Lexus of Melbourn More

by Brian
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Lexus of Melbourne responded

Hi Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! Thanks again for the recommendation, and have an amazing day!

October 27, 2022

Lexus of Melbourne has a wonderful atomsphere! Clean and bright show room. Rob LaMarr is a. great sales person. He helped us find a car that will fit our family and driving needs. He knows h More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Salazar
Nov 02, 2022 -

Lexus of Melbourne responded

Hello there! We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 26, 2022

They treat you very well and are very professional. Ask for Scott in sales as he will get you on your way and out the door quickly. The facility is very nice and clean. Thanks Lexus of Melbourne! More

by Chilly Willy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P. Scott
Oct 31, 2022 -

Lexus of Melbourne responded

Hi, thank you so much for your positive comments about Lexus of Melbourne! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 20, 2022

This was my 3rd Lexus to purchase, and despite the 8 month wait, (due to the "chip" issues and delays) it arrived and is amazing. Throughout this time, Robert was very supportive and kept us well inform More

by CanAm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Salazar.....5 stars
Oct 24, 2022 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2022

Very clean and inviting dealership! Rob is a terrific low-pressure kind of salesman that will give you all the info you need to make your buying decision. A really great place to shop a More

by Mike
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Lexus of Melbourne responded

Hi Mike, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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