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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

December 08, 2016

Great service - Great Personel I was greeted as soon as I arrived. My Lexus went to service area and I relaxed in the very nice waiting room. John Lohne took excellent care of me More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2016 -

Lexus of Melbourne responded

Thanks for your review, Jeanne! We're glad to hear that you had such a nice experience with us. We'll let John know to keep up the great work. We hope to see you again, thank you for your business!

December 05, 2016

I've Never Had A Better Car Buying Experience! As stated in my "Title", everything was seamless....from the online chat to the video and chat with Nicole DeVos to taking delivery at my house in Win More

by Jen2557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole DeVos
Dec 05, 2016 -

Lexus of Melbourne responded

Jen - thank you for sharing such a great review and an awesome picture! We're delighted to hear about your great experience with Nicole, we will be sure to pass your compliments along to her! Enjoy your new Lexus RX350, and please let us know if we can be of service in the future!

November 29, 2016

Flat Tire Replaced I had a flat tire today while shopping. I called the Lexus Road Side Assistance and they came and replaced the flat with spare. I drove straight to Le More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2016 -

Lexus of Melbourne responded

Toby, I am glad you are safe and everything went well with the new tires. We are happy to be of service. Let us know if there is anything else we can do. Thank you, TR Page, Owner/GM, reviews@lexusmelbourne.com, 321-254-7878

November 19, 2016

New 2017 ES350 Lease This my 7th Lexus including IS, ES, RX, CT, & NX models. Sales and service have been outstanding. A minimum of negotiation on the sales price and th More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Nov 19, 2016 -

Lexus of Melbourne responded

JR- We would first like to thank you for your continued business. Congratulations on your new car! We are so happy that we could have been a part of that process. It will be our pleasure to let Tom know that you recognized his five-star service. Thank you for your review!

November 17, 2016

Very pleased I am very pleased with John Lohne who was very attentive to my needs while I was out of town, assisting my family in solving my car problems. More

by Doctor Mima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to post your review! We greatly appreciate your business and are so happy to hear that you had a good experience with John. We look forward to serving you again in the future!

November 16, 2016

Quality Quick Service Never disappointed, great curious service at Lexus Melbourne. Purchased my RX 350 at Melbourne also. Always a positive experience. Will continue to us More

by Marilyn Colpitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2016 -

Lexus of Melbourne responded

Thanks for sharing your review! It's great to hear that you've had such good experiences with us. We'll let John know to keep up the excellent work. We look forward to seeing you again, thank you for your business!

November 15, 2016

service visit. Latest visit for service was totally painless, work was completed quickly and correctly. My RX 350 was nicely clean when I picked it up, always a nic More

by Davisjc1914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2016 -

Lexus of Melbourne responded

Thank you for leaving a great review, Davis! It is always a pleasure to hear our customers leave our dealership feeling very satisfied with their experience. Should you have any further questions or concerns, please feel free to contact us. We appreciate your business and look forward to seeing you again in the future.

November 15, 2016

Great as always One call and our warrenty issue was resolved quickly and professionally. Thanks to Mike Retz in service, He is the BEST!! We have worked him for man More

by CPA Tax guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Retz
Nov 15, 2016 -

Lexus of Melbourne responded

Thanks for sharing your review! It's great to hear that Mike has provided you with such excellent service over the years. We look forward to seeing you again, thank you for your business!

November 15, 2016

Disappointed My Lexus in Port Orange was in for service yesterday, returned today and for the price I would have liked to have had it vacummed. I don't think it wo More

by Jayne F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2016 -

Lexus of Melbourne responded

Jayne, Thank you for choosing Lexus of Melbourne as your service center. We appreciate your business. We also appreciate you taking the time to leave us this review and document your experience. I would like for your car to have been vacuumed when it was brought in for service. We aim for the highest standards when vehicles are brought into us. Please contact me so we can discuss this and any other questions you might have further. Thank you again, TR Page, Owner/GM, reviews@lexusmelbourne.com, 321-254-7878

November 12, 2016

Always straight forward and honest. John is always very courteous and helpful. Very pleased with service I have received here. Trustworthy service that I don't have to worry about. Wou More

by Jcinielli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2016 -

Lexus of Melbourne responded

Thank you for your words regarding your experience with John. We are so happy to receive your review. Thank you for the five stars!

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