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Lexus of Melbourne

Viera, FL

4.9
2,659 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,659 reviews

December 20, 2022

It was a pleasure to purchase a vehicle at Lexus of Melbourne. Rob LaMarr made the experience swift and informative. He did a great job coordinating the entire experience. Also, Mr. Salazar was a More

by Janeenmerrill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Lexus of Melbourne!

December 12, 2022

Rob did a great job for me. His patience was truly remarkable, and I look forward to having contact with him in the future. More

by Kobey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson, Matthew Pica
Dec 14, 2022 -

Lexus of Melbourne responded

Hello Kobey, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

December 04, 2022

They were extremely helpful and made our experience easy. Helped entertain our two girls during the long process of filling out papers and made it enjoyable for everyone. More

by abruce1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J Salazar
Dec 06, 2022 -

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 03, 2022

Four years ago, I used Lexus of Melbourne for all my Lexus auto maintenance and service. Then I bought a different model but yearned to come back to Lexus. Today I did that and of course, Lexus of Melbo More

by Meon1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Dec 05, 2022 -

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 02, 2022

Mandy Patterson's attention to detail, eye contact and friendly personality substantiated today's LS-500 purchase of why we have dealt with Lexus of Melbourne for over 20 years. Rob LaMarr and Mandy made More

by wvowens09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hakimi & Dustin Thibodeau, Mandy Patterson
Dec 03, 2022 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2022

The whole team is a pleasure to work with. They make you feel very welcome. More

by Oscarp36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Nov 23, 2022 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

November 19, 2022

Evan and all of the Lexus team were excellent . He was very helpful during the delivery process More

by Rich021653
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in finance , Larry Plotnik
Nov 22, 2022 -

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 16, 2022

Robert and Mandy went above and beyond to help me get the car of my dreams! I am in awe with how this location took care of me and the ease of the process! Best experience I have ever had at a dealership! More

by Devin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Nov 17, 2022 -

Lexus of Melbourne responded

Hi Devin, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 16, 2022

Another beautiful Lexus! Great service, friendly staff, made buying my new car a pleasant experience. This is my 6 or 7th Lexus🥰 More

by carolmcc1207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 04, 2022

Bob is Patient, professional and kind. What else can I say. They guy is #1. I would definitely buy another car from him. More

by Lindaapsey6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Lexus of Melbourne responded

Hi, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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