Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Melbourne
Viera, FL
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,672 reviews
October 27, 2017
LOVE, LOVE, LOVE MY LEXUS!! Best experience in buying a car is at Lexus of Melbourne! My salesman Keith Croft was amazing. He worked so hard to get me into my dream car! Thank Best experience in buying a car is at Lexus of Melbourne! My salesman Keith Croft was amazing. He worked so hard to get me into my dream car! Thank you for taking the time to explain all the tricks that my car does! It's mind blowing! Keith even called me twice afterwards to make sure I was happy and if I had any issues or questions. Thanks again to Keith and The Lexus of Melbourne staff! More
by Dlcarlson
Employees Worked With
October 27, 2017
Keith-a rolemodel for outstanding service Keith is knowledgeable,courteous,and competent. And most important--customer friendly. His answers to questions are precise and have always solved a Keith is knowledgeable,courteous,and competent. And most important--customer friendly. His answers to questions are precise and have always solved any difficulties I might have had.His "hands on" ability add to his overall function and I always recommend Keith to any potential Lexus prospects. More
by perfecta
Employees Worked With
October 26, 2017
My wife loves her new car! Never had much luck dealing with Brevard county dealers, but decided to stop in anyway just to look at the rc350. Saw the RCf on the showroom floor a Never had much luck dealing with Brevard county dealers, but decided to stop in anyway just to look at the rc350. Saw the RCf on the showroom floor and couldn't even look at the rc 350 again. The customer service was far greater then anticipated, John Moriarty is top notch to deal with, and I've been in this business myself since 1993. Juan Illara in the finance office was also incredibly personable and friendly and helpful. This experience helps me regain my confidence I will be able to shop in my back yard again without having to travel far north or south to get a good deal, and be treated well. Thank you to everybody at Lexus of Melbourne for their help. More
by owenlori2017
Employees Worked With
John Moriarty
October 26, 2017
Lies on top of lies I have held off on posting a review because I was promised that this situation will be taken care of. So I went in and purchase two brand new ES 350 h I have held off on posting a review because I was promised that this situation will be taken care of. So I went in and purchase two brand new ES 350 his and hers cars and some kind of way the information that was sent over to the state of Florida for my tag was wrong. So after contacting the dealer I was informed that person no longer work there so because my wife was in the military and had to get on base we could rent a car and be reimbursed once the issue was fixed. Needless to say it took from November till March to get the issue resolved and get a tag. After communicating with corporate office of Lexus. We received a phone call stating that Lexus of Melbourne accepted full responsibility and said they would reimburse us for the situation it's been a year later and now they're claiming they don't know what the paperwork is. But be careful I have been told that the general manager is who made the promise to have a check ready for us and after three trips driving 80 miles one way it's never available or he is on vacation. So if they will lie to us and lots of corporate office of Lexus I'm not sure what else they would do. More
by Roderick Avery
Employees Worked With
This employee is no longer employed. but I did receive a call from a Mike Green because we were interested in trading two two new vehicles and he was very helpful
October 26, 2017
Lexus of Melbourne, Awesome Dealership Thank you for having Nicole DeVos on your Lexus of Melbourne team. She made my car purchasing experience excellent! Nicole took the time to listen to Thank you for having Nicole DeVos on your Lexus of Melbourne team. She made my car purchasing experience excellent! Nicole took the time to listen to my needs, was so patient with my many questions and made me feel like I was her only client. I so appreciated having Nicole's expertise and caring. Meant much! I have already recommended her to others. This was my second RX350 I’ve purchased from Nicole. More
by Elia
Employees Worked With
Nicole DeVos
October 25, 2017
Excellent service and knowledgeable staff Friendly knowledgeable staff! Our sales associate, Micheal Green, was friendly, knowledgeable, professional, and really worked on our behalf to get u Friendly knowledgeable staff! Our sales associate, Micheal Green, was friendly, knowledgeable, professional, and really worked on our behalf to get us a fair price on our vehicle. We received excellent service from the moment we walked into the show room until we left with our purchase. More
by Bwright450
Employees Worked With
October 24, 2017
RX350 Lease Keith was very knowledgeable and courteous, was a pleasure to work with to get me the best deal possible. Would definitely recommend Keith to my close Keith was very knowledgeable and courteous, was a pleasure to work with to get me the best deal possible. Would definitely recommend Keith to my close friends and family members! More
by Pdit
Employees Worked With
October 23, 2017
Car buying experience Our salesman, Mike Green, provided outstanding service. We will definitely recommend him to family and friends! Thanks again for a great experience, w Our salesman, Mike Green, provided outstanding service. We will definitely recommend him to family and friends! Thanks again for a great experience, we will be back!! More
by Anderson325
Employees Worked With
October 22, 2017
Wonderful dealership Excellent experience, no pressure.. Sales man listened to what we wanted. Only had to show us 2 vehicles. Came to an agreed price within quickly. Excellent experience, no pressure.. Sales man listened to what we wanted. Only had to show us 2 vehicles. Came to an agreed price within quickly. More
by Gary 1227
Employees Worked With
Tom Hakimi
October 21, 2017
We had a great experience John M. Was very helpful & patient. He took his time explaining all details of the vehicle & was very positive. We left feeling happy & confidant in John M. Was very helpful & patient. He took his time explaining all details of the vehicle & was very positive. We left feeling happy & confidant in our purchase. Thank you. More
by Cal&pam
Employees Worked With
John Moriarty
