Lexus of Melbourne

From start to finish, it was a pleasurable and smooth process. I had previously purchased 5 Lexus vehicles from Lexus of Orlando (4) and Pembrook Pines (1) with whom have lost my business due to bad busi process. I had previously purchased 5 Lexus vehicles from Lexus of Orlando (4) and Pembrook Pines (1) with whom have lost my business due to bad business tactics. When Lexus of Orlando, lured me in, claiming they had inventory for which the sales manager couldn't answer where the vehicle was that I had made arrangements to test drive the very next day, after confirming 3 times that the vehicle was physically at the dealership, I left and immediate called Lexus of Melbourne, the phone was transfered to Robert LaMarr, I told him what had happened at Lexus of Orlando and what it was exactly that I wanted, he checked his inventory and told me he had what I was looking for coming in on the 22nd. I placed my down payment and that was it!. Robert advised me that he would keep me informed as the vehicle offloads from the port and when it arrives. He kept his word and even advised me that it had arrived earlier than expected. Once I arrived at the dealership, Robert was waiting outside to greet me and forwarded his hospitality services and then we got right to work on the purchase of the vehicle. The purchase went very smooth and I was out the door. Thank you all for a smooth and stressless transaction. You all have won my business. More

Excellent customer service with salesman, Robert LaMarr! Excellent business manager , Michael who explained all to me in customer friendly fashion ! Picked up this morning and drives so smoothly !! Very o Excellent business manager , Michael who explained all to me in customer friendly fashion ! Picked up this morning and drives so smoothly !! Very organized sales room and service area!! I’m going to love the free car washes!! More

Evan and the dealership were great to work with from start to finish. From a no hassle trade in and a first class purchase process, I would travel across the state again to purchase a vehicle from them! start to finish. From a no hassle trade in and a first class purchase process, I would travel across the state again to purchase a vehicle from them! Great job to the team at Lexus of Melbourne! More

Just purchased my first Lexus. Chris was very helpful and did an awesome job walking me through the process of purchase and personalizing vehicle settings to my phone and preferen Chris was very helpful and did an awesome job walking me through the process of purchase and personalizing vehicle settings to my phone and preferences. I appreciated the follow up texts and phone calls. More

It’s always a pleasure at Lexus of Melbourne! Rob is always professional and friendly. He is available even if it’s his day off! He’s the best! Rob is always professional and friendly. He is available even if it’s his day off! He’s the best! More

Great job navigating us through the process of buying a 2020 RX350! You couldn’t have made it any easier. Thank you Bob at Lexus of Melbourne. 2020 RX350! You couldn’t have made it any easier. Thank you Bob at Lexus of Melbourne. More

Lexus of Melbourne has been my go-to-dealer for over ten years now. This is the third car purchased through Bob McGivney and he is an excellent person to work with. Would recommend him to anyone. years now. This is the third car purchased through Bob McGivney and he is an excellent person to work with. Would recommend him to anyone. More

Rob we are very grateful to you. Your knowledge , professional yet personal persona and guidance is exceptional. Your assistance far exceeds any expectation. It is obvious you are Your knowledge , professional yet personal persona and guidance is exceptional. Your assistance far exceeds any expectation. It is obvious you are committed to Lexus and customers. More

Easy to deal with from sales to finance would buy from again and be a repeat customer! again and be a repeat customer! More

Always enjoy working with Rob, he is very knowledgeable and professional and treats us fairly. and professional and treats us fairly. More