Lexus of Marin

Though the dealership is very accessible from the highway, the place itself is a dump. Certainly, could use a face lift and a customer friendly ambience. The average rating is for the place and the highway, the place itself is a dump. Certainly, could use a face lift and a customer friendly ambience. The average rating is for the place and the accounts manager/person doing the paperwork. We found him to be curt and quite rude. The salesperson Michelle Rodas deserves a five star plus. She was very thorough and friendly and needs to be commended for explaining the features of the vehicle and getting it for delivery on-time. All other poor ratings in this survey are related to the back-office interactions not the salesperson. More

Very good service. Michelle really explained the workings of the NX250 well. Thank you for the great deal. Michelle really explained the workings of the NX250 well. Thank you for the great deal. More

Smooth process decent amount test drive time informative questions answered easy to talk to thanks for the kind greetings questions answered easy to talk to thanks for the kind greetings More

Great experience! The whole process was very smooth and the sales staff was attentive to all our questions. They went out of their way to help us with the set up of ou The whole process was very smooth and the sales staff was attentive to all our questions. They went out of their way to help us with the set up of our Tesla and provided us with a tutorial. They even contacted us later to see how we were doing. Great customer service. More

Quick and easy process. No haggling or pushing unwanted add ons. Great communication and didn’t have to wait long for the car we wanted. No haggling or pushing unwanted add ons. Great communication and didn’t have to wait long for the car we wanted. More

Buying a new car can be a stressful experience. Working with William Morris was nothing but positive. Will is professional, helpful, knowledgeable, and patient. Christian Vela was also helpful. We Working with William Morris was nothing but positive. Will is professional, helpful, knowledgeable, and patient. Christian Vela was also helpful. We would gladly work with them again. Thanks for providing the kind of service that we look for but don’t often find. More

Had a great experience working with Lark at Lexus of Marin. He was very knowledgeable and made the experience of buying a car so easy. I appreciate the constant communication and just overall a great ex Marin. He was very knowledgeable and made the experience of buying a car so easy. I appreciate the constant communication and just overall a great experience More

Great service and hospitality, we came to test drive and shop around and we ended up drove one home. shop around and we ended up drove one home. More

I really appreciate Tony's help that he gave me very good deal for my new Lexus ES300h. deal for my new Lexus ES300h. More

Great service and good price. Would definitely recommend. Got my new car the same day I test drove it. Would definitely recommend. Got my new car the same day I test drove it. More