Lexus of Marin

Professional and friendly service. Sales woman, Lyana gave us warm welcome and made car buying process so easy. This dealer has transparency invoice of vehicle price and is working for Sales woman, Lyana gave us warm welcome and made car buying process so easy. This dealer has transparency invoice of vehicle price and is working for customers. Highly recommend this dealer to my friends. More

Received an auto price quote for the car, so I requested a total out the door price for the vehicle. I never got a reply, so I'm guessing the dealer was not interested in making a sale. a total out the door price for the vehicle. I never got a reply, so I'm guessing the dealer was not interested in making a sale. More

Most Pleasent car purchase ever. Everything was upfront and open, no high pressure . I will highly recommend to others Everything was upfront and open, no high pressure . I will highly recommend to others More

everyone in the dealership was very helpful, specially my sales person I believe his name is Juan Sanchez his the best answered all my questions! sales person I believe his name is Juan Sanchez his the best answered all my questions! More

Jaun provided all the necessary questions and paperwork without even asking. Car was clean and detailed nicely. without even asking. Car was clean and detailed nicely. More

The salesperson Lyana was very helpful and friendly. She made the buying process very easy and quick. She made the buying process very easy and quick. More

Junior Garcia was extremely helpful and provided excellent service in assisting us in purchasing our new Lexus 450h and explaining the updated tech functions. excellent service in assisting us in purchasing our new Lexus 450h and explaining the updated tech functions. More

The sales person, Juan, was extremely helpful in explaining all the features of the car. The finance department provided detailed answers to our questions about leasing. explaining all the features of the car. The finance department provided detailed answers to our questions about leasing. More

My husband does not know I’m writing this review but our family is feels completely hurt by Lexus Marin. First, i would like to thank Daniel (car buyer there) his efforts in no way reflects the poor review. family is feels completely hurt by Lexus Marin. First, i would like to thank Daniel (car buyer there) his efforts in no way reflects the poor review. Mr. Deng has and will go the xtra mile for his customers hands down a great asset. It’s just too bad his efforts are being wasted at Lexus Marin. My husband sold his vehicle to LM and because of a nationwide hack the only payment could come from Zelle. We have never done Zelle so we admit a single number was wrong which has now turned into a nightmare of receiving payment for our vehicle. Our car was sold on Thursday and we will maybe receive payment Monday. 5 DAYS AFTER SIGNING OVER YOUR VEHICLE YOU MAY RECEIVE PAYMENT AT A TIME DETERMINED WHEN BANK OF AMERICA FEELS LIKE IT. THERE ARE NO BACKUP PLANS IN PLACE OR MANAGERS TO HELP OUT.IF ANYTHING IS WRONG WITH YOUR PAPERWORK BE PREPARED TO WAIT A WEEK WHILE YOUR VEHICLE HAS ALREADY BEEN SIGNED OVER. YOU WILL BE OFFERED NOTHING BUT EXCUSES WHY MARIN LEXUS CANNOT PAY YOU FOR YOUR VEHICLE. MY HUSBAND IS NOW ON THE PHONE WITH OUR CREDITORS WHO DO NOT TAKE EXCUSES FOR PAYMENT. I would have given a zero if I could. My husband’s 46th birthday is today has been ruined by LM. More

I was looking for RX350H from at least 8-9 months ago and I was communicating with Lacey DiAngelo. Finally she met my goals and we got the deal. Sales person Junior is very nice and easy to work with. Fina I was communicating with Lacey DiAngelo. Finally she met my goals and we got the deal. Sales person Junior is very nice and easy to work with. Finaly, we got the good deal and love the car. More