Lexus of Marin

They messed up my contract 3 times! It was very clear all they care about is closing a deal not about the customer. They even messed up my papers that got rejected by the DMV. Terrible It was very clear all they care about is closing a deal not about the customer. They even messed up my papers that got rejected by the DMV. Terrible experience More

My complicated, and numerous requests were handled professionally and with good humor. They went above and beyond my expectations professionally and with good humor. They went above and beyond my expectations More

William is very patient and responsive. He always replies to my inquiries promptly, and spent time to walk me through setting up the car system. Thank you William for your hard work! He always replies to my inquiries promptly, and spent time to walk me through setting up the car system. Thank you William for your hard work! More

The salesman was experienced and patiently explained the car features. He also spent enough time to clarify the deal. car features. He also spent enough time to clarify the deal. More

I’m High Recommend the Lexus of Marin, All sales agent advised so friendly and Finance officer will answer all you need… advised so friendly and Finance officer will answer all you need… More

Lionel Lee is a wonderful salesman as evidenced by his communication skills, professionalism, knowledge base, follow through and general demeanor. He role models service excellence. communication skills, professionalism, knowledge base, follow through and general demeanor. He role models service excellence. More

Very good sales person… Too long a wait for detailing etc. still waiting for an answer follow-up etc. still waiting for an answer follow-up More

Staff are helpful and very knowledgeable. They provide us the information and assistance we needed. They provide us the information and assistance we needed. More

Excellent service from this dealer. Pleasantly surprise with how they handle customers. Probably the best dealership on California. Pleasantly surprise with how they handle customers. Probably the best dealership on California. More

Straightforward. Genuine. Service-Driven. Kind. These are the adjectives I would use to describe the Lexus of Marin team after receiving top-notch service from Lark a Genuine. Service-Driven. Kind. These are the adjectives I would use to describe the Lexus of Marin team after receiving top-notch service from Lark and Brandon. I’m grateful for my new (gently used) Atlas and the my two hour drive to and from Marin was well worth the experience and the interest rate! More