Lexus of Marin

Excellent customer service, would recommend this dealership to anyone looking to purchase a vehicle or simply service their car to try them first. They are very professional and have great staff who dealership to anyone looking to purchase a vehicle or simply service their car to try them first. They are very professional and have great staff who really do care for their customers. More

I worked with William and the service and staff was friendly and very helpful. I would highly recommend this dealership to anyone looking to purchase their next vehicle. friendly and very helpful. I would highly recommend this dealership to anyone looking to purchase their next vehicle. More

Outstanding customer services. Very smooth and nice car shopping . Thank you Jonathan for helping us to pick the right car. Very smooth and nice car shopping . Thank you Jonathan for helping us to pick the right car. More

I worked with Johnny and the service was exceptional! I tried buying a new car from a dealership closer to my home and instead of working with me to find my car they turned me away and said they cannot g I tried buying a new car from a dealership closer to my home and instead of working with me to find my car they turned me away and said they cannot get the model I wanted. I was so happy I found Lexus Marin, from the moment I contacted them they were responsive (but not too much, you know how that can be!) and took the time to talk with me, provide updates and answer my questions. The process took a bit just because the car is in high demand, but I am so happy I waited. I will definitely come back! More

Much improved over previous management/sales. Honest and informed. I would recommend them to others. Honest and informed. I would recommend them to others. More

To the sales team at Lexus of Marin, I want to express my sincere gratitude for the amazing car buying experience I had at your dealership. From the moment I walked in, I was impressed by the professionalism sincere gratitude for the amazing car buying experience I had at your dealership. From the moment I walked in, I was impressed by the professionalism and friendliness of the staff. They were knowledgeable about the different models and features of Lexus vehicles and took the time to understand my needs and preferences. They provided me with excellent guidance and made the process of choosing and purchasing my dream car effortless. I appreciated the transparent and fair pricing and financing options offered at Lexus of Marin. There were no hidden fees or surprises, and the team worked with me to find a financing plan that fit my budget. The finance team was efficient and organized, making the paperwork process smooth and easy. They explained all the documents thoroughly and offered options for extended warranties and maintenance plans to protect my investment and give me peace of mind. Overall, the customer service at Lexus of Marin was exceptional. The team went above and beyond to ensure that I was comfortable and confident with my purchase. They offered detailed orientation of my new Lexus, including its features, controls, and maintenance requirements, and patiently answered all my questions. I am thrilled with my new Lexus and grateful for the amazing service and support provided by the team at Lexus of Marin. I would highly recommend this dealership to anyone looking to purchase a luxury vehicle and experience exceptional customer service. Thank you, Lexus of Marin! More

Never had a better car purchasing experience. Professional, honest, direct and considerate treatment from everyone involved. Professional, honest, direct and considerate treatment from everyone involved. More

The staff was friendly and very helpful. I would highly recommend this dealership to anyone looking to purchase their next vehicle. I would highly recommend this dealership to anyone looking to purchase their next vehicle. More

I was so happy to have come across your dealership. I only have positive feedback to say! First of all, your sales manager Mr. Christian Vela has outstanding customer service, you can tell he is commi I only have positive feedback to say! First of all, your sales manager Mr. Christian Vela has outstanding customer service, you can tell he is committed to helping the customers any way he can. I believe his great leadership can also be seen in all his sales man, for they had outstanding customer service!! Mr Christian vela was so knowledgeable and professional and found us a great vehicle at a wonderful price. We also worked with a sales man named Mr. Juan Sanchez who was such a happy person and had such great customer service and very professional. He was very patient as well. A big “thanks” to the two great finance men Mr. Bernie Rosenbaum and Brandon Duerksen they really worked hard to find us a great deal with our financing.. they were a joy to work with as well, very professional. I really appreciated Ms. Lily Zavala the Document specialist who was so sweet and knowledgeable and made the paperwork easy to understand. She was very nice!… before I left the dealership I made sure I got a business card from everyone who helped me in the process of buying my car, I wanted to make sure that Lexus acknowledged these wonderful group of individuals who went beyond anything I had ever seen in any dealership. I would recommend anyone who is looking to purchase a vehicle to come to this dealership, absolutely stress free and no pressure from anyone, only nice people willing to help you find the vehicle you want and make it an enjoyable experience! Thank you again! Respectfully, Amada More

I Must say that I was Extremely impressed with this dealership. I truly believe that a great company starts with strong leadership. And after having the pleasure of meeting and working with the sales m dealership. I truly believe that a great company starts with strong leadership. And after having the pleasure of meeting and working with the sales manager Mr. Christian Vela on the purchase of our car, I can say "This is one outstanding Car dealership". Not only was this gentleman Professional but he was very Knowledgeable about all the cars. He was very patient and caring about our needs in finding the right vehicle. I was absolutely very impressed with Mr. Vela and his Outstanding customer service! I had never seen customer service like this before. I was very happy with the salesperson who helped us as well Mr. Juan Sanchez, he was very attentive, professional and so helpful in trying to find the right car, he is truly a very good salesperson! Wanted to say that Mr. Bernie Rosenbaum and Mr. Brandon Duerksen were two outstanding Finance Managers, talk about working hard for the customer! both very professional and caring as well. The Document specialist Ms. Lily Zavala took her time to explain step by step the contract and answered all our questions with so much respect and genuine concern, she was so knowledgeable about everything she was explaining, was a very sweet young lady! After this experience, I can truly say I will be sending all my family and friends and anyone I know who is looking to find a great quality Vehicle and also have an OUTSTANDING CUSTOMER SERVICE EXPERIENCE! Thank you! Respectfully, Amada More