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Lexus of Maplewood
Maplewood, MN
1,097 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,097 reviews
January 19, 2018
Excellent service from Lexus in Maplewood Not only does Lexus provide me with a great car but I have every confidence in their service department. My recent 60,000 mile service was no exceptio Not only does Lexus provide me with a great car but I have every confidence in their service department. My recent 60,000 mile service was no exception. Mike Altinsoy was friendly and reassuring. He took time to explain exactly what would be done and to answer all my questions. Thank you so much! More
by Lady Lexus Owner
Employees Worked With
Michael Altinsoy
January 19, 2018
Overall good, a little longer wait than I’d like, & they did Didn’t vacuum, which was disappointing. Service took almost 2 hours for 50,000 service. Lounge is nice, & James was very good and kind, & kept me in Didn’t vacuum, which was disappointing. Service took almost 2 hours for 50,000 service. Lounge is nice, & James was very good and kind, & kept me informed. More
by Mamakiffy
Employees Worked With
James Smith
January 10, 2018
Good service I like service friendly Will recommend they delivered my car to my home Imappreciate it thanks you guys very much it was so helpful they show me I like service friendly Will recommend they delivered my car to my home Imappreciate it thanks you guys very much it was so helpful they show me around the car inside how to use the product and the system in the car More
by Nickolas
Employees Worked With
Jorge Peña, Slater Lampman, Megan Meier
December 13, 2017
Replacement of Takita airbag. Prompt, professional & personalable! We recommend Lexus of Maplewood to everyone! Love working w/ them since 2005. They make servicing our vechicle Prompt, professional & personalable! We recommend Lexus of Maplewood to everyone! Love working w/ them since 2005. They make servicing our vechicles easy. Jeremy preowned manager is the BEST! More
by Cindy4
Employees Worked With
Tom Schultz
November 30, 2017
Excellent Service Department We've owned 3 Lexus RX 350's and the service has been above and beyond perfect. Thomas Schultz is wonderful taking care of the service of our Lexus. We've owned 3 Lexus RX 350's and the service has been above and beyond perfect. Thomas Schultz is wonderful taking care of the service of our Lexus. Not pushy with wonderful demeanor, trust worthy man. More
by Lexus Bacon Square
Employees Worked With
Tom Schultz
November 28, 2017
Takata air bag recall I was treated like a VIP! Everyone was friendly & informative. My service advisor was knowledgeable & helpful. I was kept fully informed constantly. I I was treated like a VIP! Everyone was friendly & informative. My service advisor was knowledgeable & helpful. I was kept fully informed constantly. I was really impressed More
by Sammy
Employees Worked With
Tom Schultz
November 11, 2017
Perfect experience Everyone is so professional and timely. I don't dread getting my oil changed anymore! Very friendly environment. I highly recommend to everyone. Th Everyone is so professional and timely. I don't dread getting my oil changed anymore! Very friendly environment. I highly recommend to everyone. Thank you More
by Lexuslover
Employees Worked With
Clint Gage
November 11, 2017
Great service and helpful and friendly people. I particularly like the lack of arrogance at this dealership. Everyone is very real and no one is trying to impress you other than to be nice and gen I particularly like the lack of arrogance at this dealership. Everyone is very real and no one is trying to impress you other than to be nice and genuine. More
by RWoods
Employees Worked With
Baird Swan
November 08, 2017
Excellent service Excellent service. They pay attention to detail. VERY RARE these days! Highly recommend Maplewood Lexus. Mike Mullen in service department was very he Excellent service. They pay attention to detail. VERY RARE these days! Highly recommend Maplewood Lexus. Mike Mullen in service department was very helpful. He made the service experience great. More
by SubZero
Employees Worked With
Mike Mullen
November 01, 2017
Great service Always careful to let you know when addt'l work needs to be done w a phone call. Really appreciate the option of a loaner when appt is more than just Always careful to let you know when addt'l work needs to be done w a phone call. Really appreciate the option of a loaner when appt is more than just routine maintenance More
by cwm
Employees Worked With
Noah Stearns
