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Lexus of Maplewood
Maplewood, MN
1,097 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,097 reviews
April 19, 2018
Professional and Courteous Beau greeted me warmly, provided an estimate of the time and $ for my 125,000 mile service. After the techs inspected my vehicle, he found me and we Beau greeted me warmly, provided an estimate of the time and $ for my 125,000 mile service. After the techs inspected my vehicle, he found me and we discussed the recommended service which I agreed with and got me out as soon as possible. More
by roxtom
Employees Worked With
Beau Anderson
April 18, 2018
Great customer service I went to Lexus of Maplewood to purchase a used car of a different brand. They were super friendly and helpful. Made the process of buying a car very I went to Lexus of Maplewood to purchase a used car of a different brand. They were super friendly and helpful. Made the process of buying a car very easy. They didn’t pressure me at all into purchasing the vehicle or any extras on it. Overall, I would recommend anyone looking to by a used or new car, to go here. More
by PoorPostGradKid
Employees Worked With
Jorge Peña, Dan Hjermstad
April 18, 2018
Great Service Service was completed as promised and done with high quality. The customer service was excellent and the waiting area was very nice. Highly recommend. Service was completed as promised and done with high quality. The customer service was excellent and the waiting area was very nice. Highly recommend. Outstanding service More
by Patti60
Employees Worked With
John Breinke, Beau Anderson
April 17, 2018
Great Service Staff It doesn't matter if I come for something simple or major, customer service is awesome and make me feel like home. Nice and comfortable waiting room It doesn't matter if I come for something simple or major, customer service is awesome and make me feel like home. Nice and comfortable waiting room! More
by Jose L Almanzar
Employees Worked With
Tom Schultz, Albert Llaurado, Baird Swan, Michael Altinsoy, Beau Anderson, Michael Mullan
April 17, 2018
Awesome! Nice job to Lexus of Maplewood. I took my car in for service here despite it not being a Lexus and got the treatment I deserve from a luxury dealershi Nice job to Lexus of Maplewood. I took my car in for service here despite it not being a Lexus and got the treatment I deserve from a luxury dealership. More
by B V
Employees Worked With
Tom Schultz, Michael Altinsoy
April 16, 2018
65K mike check-up My car was accepted promptly and service details explained. All was done as expected and my car was ready before the predicted time. All went accordin My car was accepted promptly and service details explained. All was done as expected and my car was ready before the predicted time. All went according to plan. More
by Shirley
Employees Worked With
Sean Olson
April 15, 2018
First-class experience The dealership exceeded our expectations. Blong Vang was professional and courteous throughout the process. We got the vehicle we wanted at a fair pri The dealership exceeded our expectations. Blong Vang was professional and courteous throughout the process. We got the vehicle we wanted at a fair price. We will be sure to recommend Lexus of Maplewood. More
by Djtindellauthor
Employees Worked With
Megan Meier, Jorge Peña, Kit Bolton, Blong Vang
April 14, 2018
Excellent The service representative was far more helpful than I have ever had before. The Machanic discovered a small hole in my radiator which was covered by The service representative was far more helpful than I have ever had before. The Machanic discovered a small hole in my radiator which was covered by my warranty and I was given a loaner car at no cost to me. They all are wonderful!!!!! More
by Kathy
Employees Worked With
Michael Mullan, Spencer Gordon
April 13, 2018
excellent Lexus was very accommodating. I also was pleasantly surprised the filled my gas tank for the long trip home. Noah was great! They offered a rental bu Lexus was very accommodating. I also was pleasantly surprised the filled my gas tank for the long trip home. Noah was great! They offered a rental but it was not necessary for my needs. More
by cargirl123pat
Employees Worked With
Noah Stearns
April 13, 2018
Excellent job Sean Olson and the service crew did an exceptional job today, I really appreciate the timeliness and the use of the loaner. Thanks! Steven Foss Sean Olson and the service crew did an exceptional job today, I really appreciate the timeliness and the use of the loaner. Thanks! Steven Foss More
by Stevfoss
Employees Worked With
Sean Olson
