Lexus of Maplewood

20,000 miles' service Great effort in arranging service around my schedule. Greeted courteously and professionally with attention to details. What was needed regarding th Great effort in arranging service around my schedule. Greeted courteously and professionally with attention to details. What was needed regarding the 20,0000 mile service was explained to me prior to initiating work. Work was done in a timely manner. More

Mike is GREAT! Mike is one of the best representatives of any company I have conducted business. He has the five star rating: 1. Professional 2. Personable 3. P Mike is one of the best representatives of any company I have conducted business. He has the five star rating: 1. Professional 2. Personable 3. Prompt 4. Price Conscience 5. Promotional to the Lexus Brand. More

Pretty place. Lacks common sense on easy service. Went in for first service, was a wheel rotation. Didn't check prior wheel pressures and post wheel pressures. Fronts are over inflated in respect to Went in for first service, was a wheel rotation. Didn't check prior wheel pressures and post wheel pressures. Fronts are over inflated in respect to the rears. Thread issue on wheel spacers not present prior to service most likely due to lackadaisical air gun useage on lugnuts. Left less happy than i was coming in. More

Decadent Never will you be pampered more while waiting for your car than at Lexus of Maplewood. They go to great lengths to make you feel like your business m Never will you be pampered more while waiting for your car than at Lexus of Maplewood. They go to great lengths to make you feel like your business matters. More

Okay but could have been better Got call from dealership to schedule appointment to replace airbags. It was a call back for airbags. I made appointment. Customer service was not goo Got call from dealership to schedule appointment to replace airbags. It was a call back for airbags. I made appointment. Customer service was not good. It seemed everything was in rush. It felt I was not getting a customer service but a favor from service person or advisor. Got loaner car but it had a very little gas in it. On my way to home, got sign to put gas in tank. Also car had some smell and I felt some irritation and swelling on my eyes. More

Regular Routine Maintenance I was welcomed, car was washed while i discussed my expectations, techs shared what should be done and I approved to have the work done. My expectatio I was welcomed, car was washed while i discussed my expectations, techs shared what should be done and I approved to have the work done. My expectations were exceeded. More

In and out Today I had another great experience with Lexus of Maplewood! Dean was very professional and friendly. I was also greeted by Slater and Matt! Great cr Today I had another great experience with Lexus of Maplewood! Dean was very professional and friendly. I was also greeted by Slater and Matt! Great crew More

#1 in every wat Absolutely the best Automotive Buying experience I've ever had in my 45 yrs of numerous purchases. The team and especially my Sales Woman Gloria @ Lex Absolutely the best Automotive Buying experience I've ever had in my 45 yrs of numerous purchases. The team and especially my Sales Woman Gloria @ Lexus of Maplewood was Fast,Efficient, and with no pressure what so ever...I have PTSD and have back issues and Gloria was a blessing for me. Thank you Lexus of Maplewood...PS, thanks again for putting up with me, and hitting The Sweet Spot, Bruce K More

Quick and Easy Not only quick and easy, they have great public and private spaces to wait for your vehicle to get done that are conducive to working or relaxing. Not only quick and easy, they have great public and private spaces to wait for your vehicle to get done that are conducive to working or relaxing. More

Great Experience! Thanks Beau for the Excellent customer service!! Friendly, courteous, respectful, and helpful! Car was done when promised and I was kept up to date wi Thanks Beau for the Excellent customer service!! Friendly, courteous, respectful, and helpful! Car was done when promised and I was kept up to date with changes. More