Lexus of Maplewood

Excellent Customer Service Brought vehicle in for service request. Customer Service (mike) was fantastic. Individual attentions, took time to get all the info, provided clear e Brought vehicle in for service request. Customer Service (mike) was fantastic. Individual attentions, took time to get all the info, provided clear explanations of what to expect and possibilities. Everyone else that I was in contact with also provided utmost respect for customer. More

Great Service experience always! I can always count on this Lexus services department to take care of me and my vehicle. They are always very professional, respectful and courteous i I can always count on this Lexus services department to take care of me and my vehicle. They are always very professional, respectful and courteous in every aspect of the appointment. My car repair was complete in the time estimated. And it took less than 5 minutes to return the loaner, check out, and hop into my own car that was already waiting for me. The regular full vehicle inspection is something I now rely on to keep me safe in my car. I highly value Lexus of Maplewood and the entire service team! More

Misleading service invoice I was presented with an invoice for tire repair & also for new tires. My car has under 25000 miles. When I questioned the new tires, I was informed th I was presented with an invoice for tire repair & also for new tires. My car has under 25000 miles. When I questioned the new tires, I was informed that was in the yellow & not needed immediately. So why was it on invoice? Very misleading! More

Great Service Great customer service. Very timely and staff was helpful and professional. Recommendations were given to me but not pushed. I would definitely recomm Great customer service. Very timely and staff was helpful and professional. Recommendations were given to me but not pushed. I would definitely recommend this dealer. More

Met our limited time for purchase We appreciated Clint and his ability to help us late on a Friday afternoon release a new vehicle. We have leased several vehicles at different dealers We appreciated Clint and his ability to help us late on a Friday afternoon release a new vehicle. We have leased several vehicles at different dealerships but chose to return to Clint and Lexus of Mapkewood because of their attention to prompt service and organized approach which values our time. we have also had a very positive experience when bringing in our vehicle for routine and non routine maintenance. Wendy was both friendly and efficient with the finance portion of our lease. Megan was knowledgeable about our technology and inquiries about Enform. We also appreciated Kit’s help and kindness. We highly recommend the team. Anne More

Great service I had my new to me suv in for an inspection before the warranty expired. Thomas was great. I am very confident that the vehicle was fully inspected, w I had my new to me suv in for an inspection before the warranty expired. Thomas was great. I am very confident that the vehicle was fully inspected, warranty work completed, and I will be back again for service as needed. More

Routine maintenance went without a hitch. Everything was handled perfectly and the car was done faster than I anticipated. Appreciate their professionalism and efficienc went without a hitch. Everything was handled perfectly and the car was done faster than I anticipated. Appreciate their professionalism and efficiency. Good experience. More

Friendly service Enjoyed my first experience with Lexus of Maplewood! Tchu was great. He answered all my questions and was very accommodating. Wendy and Megan got me i Enjoyed my first experience with Lexus of Maplewood! Tchu was great. He answered all my questions and was very accommodating. Wendy and Megan got me in my new car quickly! More

Service Nice . professional and courteous staff Location is accesssible Prices are reasonable and the staff does not try to find more Clean the car and Nice . professional and courteous staff Location is accesssible Prices are reasonable and the staff does not try to find more Clean the car and got my car clean More

Very good. Thank you. I worked with Mike. He was very warm, welcoming and helpful. He went beyond what has expected to make my experience at Lexus very positive. Thank you I worked with Mike. He was very warm, welcoming and helpful. He went beyond what has expected to make my experience at Lexus very positive. Thank you. More