Lexus of Maplewood

Efficient Was in and out with a loaner vehicle in 10 minutes. Decreased price since job was easier than originally thought. Beau was super friendly and very acc Was in and out with a loaner vehicle in 10 minutes. Decreased price since job was easier than originally thought. Beau was super friendly and very accommodating. He let me keep the loaner for as long as I needed so it was convenient for me. More

General maintenance service.: excellent Mike was my service representative and he treated me respectfully and honestly. I appreciated that at no time did he “talk down to me.” I will rec Mike was my service representative and he treated me respectfully and honestly. I appreciated that at no time did he “talk down to me.” I will recommend Lexus of M to all of my friends interested in a new or previously owned car. More

new Car purchase Great group of people to assist you with new car purchase. Can tell their goal is to make every effort to make sure you have good experience. Great group of people to assist you with new car purchase. Can tell their goal is to make every effort to make sure you have good experience. More

Excellent service As always, Lexus of Maplewood doesn't disappoint. They have top notch customer service and the best waiting area. I did have a couple issues when cal As always, Lexus of Maplewood doesn't disappoint. They have top notch customer service and the best waiting area. I did have a couple issues when calling in for my appointment- on the first attempt their system was down, the next day I got disconnected a couple times. Ultimately I was able to get the time I wanted. Always satisfied with the service received! (Not sure which Mike I worked with) More

Amazing service- Sara is great Very impressed with the service of this dealership. We have purchased many new vehicles over the years and this was the most impressive purchase to da Very impressed with the service of this dealership. We have purchased many new vehicles over the years and this was the most impressive purchase to date. Love the trunk organizer!!!! More

Service Excellent as always Ran into Clint and as many people as he must deal with he always recognizes me and takes a moment to talk. Excellent as always Ran into Clint and as many people as he must deal with he always recognizes me and takes a moment to talk. More

Always great I have consistently enjoyed my visit to this Lexus dealer. On occasion I have receiv d a free bottle of water in my car, a car wash, and a full tank I have consistently enjoyed my visit to this Lexus dealer. On occasion I have receiv d a free bottle of water in my car, a car wash, and a full tank of gas. Those perks in addition to the goodies in the waiting area make my Lexus dealership a nice destination! Thank you More

Unnecessary maintenance work Service man Beau kept trying to get me to have unnecessary maintenance done. I went in for an oil change and filter. He wanted to have my tires rota Service man Beau kept trying to get me to have unnecessary maintenance done. I went in for an oil change and filter. He wanted to have my tires rotated along with brake fluid and tire alignment along with other items. He knew I had just purchased new tires and did not need anything other than Oil change and filter (I have less than 30000 miles on auto). I called my husband and he said brake fluid and other items did not need done. I signed off on and didn't know I also agreed to another filter not connected to oil until after work was done and bill for that single filter was 90. Feel I was taken advantage of as a woman. More

Knowledgeable staff. The staff was friendly and knowledgeable. Thomas kept me well informed as the mechanic informed him. The mechanic did a great job in an exceptional The staff was friendly and knowledgeable. Thomas kept me well informed as the mechanic informed him. The mechanic did a great job in an exceptional amount of time. Thomas was extremely helpful and caring through all aspects of this repair. More

Great Customer Experience! I love my new RX350. Everyone I dealt with was so kind and listened, which doesn’t happen much anymore. There was also someone who went through all th I love my new RX350. Everyone I dealt with was so kind and listened, which doesn’t happen much anymore. There was also someone who went through all the vehicles settings and how things worked so I was comfortable when I left the dealership. Trust me, if you want to have the best customer service and a great experience buying a new or used vehicle, go see your LEXUS dealer. More