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Lexus of Maplewood
Maplewood, MN
1,096 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,096 reviews
July 06, 2018
Great experience. I bought the car I have wanted for a long time! Matt was wonderful. No one pressured me into buying the car, extras, etc. Unfortunately I had a bad e I bought the car I have wanted for a long time! Matt was wonderful. No one pressured me into buying the car, extras, etc. Unfortunately I had a bad experience at a dealership in the twin cities area. This was the opposite. Thanks so much! More
by Trixie
Employees Worked With
Matt Saunders, Kit Bolton, Wendy Duncan
July 04, 2018
145k mile tune-up Nice work as usual. Noah Stevens was very nice and I will work with him going forward. The Loaner car was great. The only downside is the expense of Nice work as usual. Noah Stevens was very nice and I will work with him going forward. The Loaner car was great. The only downside is the expense of services. More
by Denise
Employees Worked With
Noah Stearns
July 03, 2018
Oil change A good experience! Overall inspection was informative. Great to have a car provided for a short time. Only issue- maintenance reminder not turned off A good experience! Overall inspection was informative. Great to have a car provided for a short time. Only issue- maintenance reminder not turned off. That means a stop at another dealership on the way back to Atlanta. More
by Georgia
Employees Worked With
Noah
July 03, 2018
Thorough service! We just bought a used Lexus and needed a trailer hitch and a review of the car. They were fast and thorough and did a great job! We just bought a used Lexus and needed a trailer hitch and a review of the car. They were fast and thorough and did a great job! More
by Meg
Employees Worked With
Michael Mullan
July 03, 2018
35000 service Always pleasant. Greeted quickly. Comfortable coming there as a single women. Kept me informed as to progress connected with me called me by name. Esc Always pleasant. Greeted quickly. Comfortable coming there as a single women. Kept me informed as to progress connected with me called me by name. Escorted me to my car when finished More
by Beach girl
Employees Worked With
Noah Stearns
July 02, 2018
great experience Response to all my requests was excellent other items that needed attention were made known to me and explained in detail so I could make a decision Response to all my requests was excellent other items that needed attention were made known to me and explained in detail so I could make a decision More
by mayajackson
Employees Worked With
Tom Schultz
July 02, 2018
Love this place I absolutely hate dealing with our vehicles in general, but Lexus of Maplewood makes the experience pleasant and bearable. Thank you for the lovely w I absolutely hate dealing with our vehicles in general, but Lexus of Maplewood makes the experience pleasant and bearable. Thank you for the lovely waiting area and courteous staff. They go above and beyond what is expected. More
by Kelly75
Employees Worked With
Tom Schultz, Albert Llaurado, Baird Swan, Michael Altinsoy, Beau Anderson, Michael Mullan
July 02, 2018
Tim is a great asset to this dealership. Kit did what was needed to close the deal Jorge did the right thing by discounting the add ons I came back because of the relationship I have with T Kit did what was needed to close the deal Jorge did the right thing by discounting the add ons I came back because of the relationship I have with Tim. More
by Cairloves
Employees Worked With
Jorge Peña, Tim Frederick, Baird Swan, Kit Bolton
June 30, 2018
Efficient Was in and out with a loaner vehicle in 10 minutes. Decreased price since job was easier than originally thought. Beau was super friendly and very acc Was in and out with a loaner vehicle in 10 minutes. Decreased price since job was easier than originally thought. Beau was super friendly and very accommodating. He let me keep the loaner for as long as I needed so it was convenient for me. More
by Steimy_65
Employees Worked With
Beau Anderson
June 30, 2018
General maintenance service.: excellent Mike was my service representative and he treated me respectfully and honestly. I appreciated that at no time did he “talk down to me.” I will rec Mike was my service representative and he treated me respectfully and honestly. I appreciated that at no time did he “talk down to me.” I will recommend Lexus of M to all of my friends interested in a new or previously owned car. More
by Janemckim
Employees Worked With
Greg Carlini, Michael Mullan
