Lexus of Maplewood

TPMS bad when dropped off Arranged for oil change and Tire Pressure Monitor System to be fixed. Found the problem and performed full inspection within 2 hours. I was ab Arranged for oil change and Tire Pressure Monitor System to be fixed. Found the problem and performed full inspection within 2 hours. I was able to select what I wanted done. Equitable cost for service. Got a free loaner NX300 to test drive - I mean take me back and forth to work. Joe More

30,000 mile checkup. Excellent. Mike did a great job checking me in & Jonathon was fantastic checking me out & helping with my phone in car issues. Lexus of Maplewood, a Excellent. Mike did a great job checking me in & Jonathon was fantastic checking me out & helping with my phone in car issues. Lexus of Maplewood, as always, is excellent. More

Routine service Thorough and clear on explaining work done. Details marked on documentation and reviewed in person..... Many options for clients when waiting from Thorough and clear on explaining work done. Details marked on documentation and reviewed in person..... Many options for clients when waiting from library, office, tv. Nice selection of condiments More

Efgicient,Efficient, friendly I am always treated well. The work is excellent, the estimate on how long it will take is accurate. Sales personnel not pushy. Technical people helpfu I am always treated well. The work is excellent, the estimate on how long it will take is accurate. Sales personnel not pushy. Technical people helpful in setting up blue tooth etc. More

Top Notch Dealership Customer service is a way of life at this dealership. I had interactions with five individuals. Each one treated me like I was their number one pri Customer service is a way of life at this dealership. I had interactions with five individuals. Each one treated me like I was their number one priority. More

Excellent all around Brought my Lexus in for a recall. I was given a loaner. Service writer named Noah was great and promptly called me when there was a small issue and Brought my Lexus in for a recall. I was given a loaner. Service writer named Noah was great and promptly called me when there was a small issue and when the vehicle was ready to be picked up. I was surprised to gwt my car back with a full tank of gas and no charge. More

Lexus service Dealer was very was Helpful in getting service for a newly purchased Lexus. Would highly recommend for service. Mike was great and very friendly and r Dealer was very was Helpful in getting service for a newly purchased Lexus. Would highly recommend for service. Mike was great and very friendly and responsive. More

Good Used Car Buying Experience I had a good experience at Lexus Maplewood with a used car purchase working with Bobby Amiraslani. He was very patient and helpful as I evaluated two I had a good experience at Lexus Maplewood with a used car purchase working with Bobby Amiraslani. He was very patient and helpful as I evaluated two vehicles. The service department was able to detail the vehicle same day which was important to me since I was not local. More

This was our 1st appointment with our new Lexus. We own 3 Lexus from this dealership and have always have been treated well. I mentioned that the exhaust system was louder than my other Lexus vehicle We own 3 Lexus from this dealership and have always have been treated well. I mentioned that the exhaust system was louder than my other Lexus vehicles. They replaced the exhaust system with a new one that was redesigned to be more quiet. I'm impressed!!! More

Service on my AC system Perfect staff and service! I appreciate the attention to detail and transparency throughout the whole process. Would recommend 10/10! Also on this sur Perfect staff and service! I appreciate the attention to detail and transparency throughout the whole process. Would recommend 10/10! Also on this survey it shows Noah as parts but he was my service advisor. More