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Lexus of Maplewood

Maplewood, MN

4.6
1,087 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,087 reviews

April 09, 2020

I have found that Lexus of Maplewood always provides exemplary service from the time the car arrives at the service bay to completion of the service itself. It’s that personal attention that you apprec More

by John
Recommend Dealer
Yes
Employees Worked With
Baird Swan, Michael Mullan
Apr 15, 2020 -

Lexus of Maplewood responded

John, thank you for taking the time to give us a positive review! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

April 08, 2020

Replacement Engine put into older model After finding out that my 2010 Lexus RX 450H required a new engine, Lexus of Maplewood reassured me they could get the job done. I can drive my Lexus More

by stanley.tyler56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Apr 15, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us your positive review and comments! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

April 07, 2020

Thank you Tim Haselberger for your professionalism during my visit for routine maintenance of my vehicle and for taking care of my unexpected repair of the mud flap issue. I have never had a poor experience More

by TerryG.
Recommend Dealer
Yes
Employees Worked With
Timothy Haselberger
Apr 15, 2020 -

Lexus of Maplewood responded

5-stars! Woohoo! We are always happy to take care of our customers. Thanks for your business and more importantly, your friendship. We hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

April 06, 2020

Took a while but worth it. Very professional and courteous service. Thank you Tim Haasselberger. Another great experience Tim. Nobody has better service than Lexus, period More

by mamaspizza1
Recommend Dealer
Yes
Employees Worked With
Tim Hasselberger
Apr 15, 2020 -

Lexus of Maplewood responded

Thank you for your kind words and five-star rating! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

April 03, 2020

Very impressive facility, great attention to detail and customer service. From start to finish, process of buying a Lexus was smooth. I love the vehicle, Ray was great to work with. More

by Carla
Recommend Dealer
Yes
Employees Worked With
Ray was great!, Tchu Moua
Apr 03, 2020 -

Lexus of Maplewood responded

Thank you for the five-star rating, Carla. If you have any additional needs or questions, we will be more than happy to assist you! Sincerely, Your Lexus of Maplewood Team

April 03, 2020

I have serviced both of my Lexus vehicles at Lexus of Maplewood. The service team is top notch, the advisors I have worked with include Tom, Mike, and Noah. All of them go above and beyond and I have rec More

by zewe0010
Recommend Dealer
Yes
Employees Worked With
Noah Sterns , Tom Schultz
Apr 15, 2020 -

Lexus of Maplewood responded

5-stars! Woohoo! We are always happy to take care of our customers. Thanks for your business and more importantly, your friendship. We hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

April 02, 2020

The service I received went over and above my expectation. This was my first service visit to this location and the treatment was truly excellent. More

by Kas
Recommend Dealer
Yes
Employees Worked With
Tim Haselberger
Apr 03, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us your positive review and comments, Kas! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

April 01, 2020

Very friendly and accommodating. Made suggestions based on my need. They had an "individual" approach. I would recommend this dealership to my friends and family. More

by Omesh Singh
Recommend Dealer
Yes
Employees Worked With
Jorge Peña, Sara Wienke, Tchu Moua
Apr 03, 2020 -

Lexus of Maplewood responded

Hi, it is great to hear you had a positive experience - thank you for sharing! Take care, and we look forward to serving you again in the future. Sincerely, Your Lexus of Maplewood Team

March 23, 2020

Outstanding Customer service.and very helpful with our process. Very responsive for all our request. He made sure that everything was disinfected. Also he expound the detail on the warranty. More

by Joel
Recommend Dealer
Yes
Employees Worked With
Mitch Chan
Mar 30, 2020 -

Lexus of Maplewood responded

5-stars! Woohoo! We are always happy to take care of our customers. Thanks for your business and more importantly, your friendship. We hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

March 23, 2020

Very satisfied Service technician Mike was exceptionally accommodating and took care of my concerns pleasantly and professionally They found other issues besides my More

by Osceola1465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Mar 30, 2020 -

Lexus of Maplewood responded

Thank you for the five-star rating. If you have any additional needs or questions, we will be more than happy to assist you! Sincerely, Your Lexus of Maplewood Team

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