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Lexus of Maplewood
Maplewood, MN
1,087 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,087 reviews
April 25, 2020
Great customers service from salesman/sale woman and finance manager. Yes I would recommend Lexus of Maplewood to families or friends. Thank you Lexus of Maplewood! finance manager. Yes I would recommend Lexus of Maplewood to families or friends. Thank you Lexus of Maplewood! More
by Hou Cheng
Employees Worked With
Jorge Peña, Sara Wienke
April 23, 2020
GPS Warenty work Mike was very cooperative and efficient to work with. Picking up and delivering the vehicle was a great customer service addition which saved me time, Mike was very cooperative and efficient to work with. Picking up and delivering the vehicle was a great customer service addition which saved me time, as was the clean up of the vehicle inside and out. The vehicle driver was easy to work with and we could have had a loner if we had needed one. The entire service experience was excellent. More
by bageo Lexus Service
Employees Worked With
Driver, Colin, Michael Mullan
April 23, 2020
On Nov. 1, 2019, I purchased a 2014 ES 350. Honestly, it was the most wonderful experience that I have ever had purchasing a car. The salesman's name was Matt, and he was superb. The car was a certified veh was the most wonderful experience that I have ever had purchasing a car. The salesman's name was Matt, and he was superb. The car was a certified vehicle but it had a couple of issues, which he took care of immediately. I was impressed with the overall service of Lexus of Maplewood from top to bottom. I had never experienced such engaged and professional personnel at a dealership before. More
by Stan Green
Employees Worked With
Matt Saunders
April 22, 2020
Michael Mullan - remarkable employee! He always treats me with respect, is very personable, proficient and has my best interest at all times. Critical for service! me with respect, is very personable, proficient and has my best interest at all times. Critical for service! More
by DavisBill
Employees Worked With
Michael Mullan, Liz Sampair
April 22, 2020
I've brought my Lexus SC430 to Lexus of Maplewood for service several times, and I am pleasantly surprised with each visit. Friendly, personable & knowledgeable staff, along with a clean & comfortable w service several times, and I am pleasantly surprised with each visit. Friendly, personable & knowledgeable staff, along with a clean & comfortable waiting lounge. I couldn't ask for better, and I am thankful to have found a service department I can trust! More
by CBerttula
Employees Worked With
Michael Mullan, Eric Hammerschmidt
April 21, 2020
Purchasing vehicle from out of state Ray,Tchu made my. Experience very helpful stay informative and schedule pick up... I would definitely like to do business with them in the future or recommend anyone t Experience very helpful stay informative and schedule pick up... I would definitely like to do business with them in the future or recommend anyone to them... More
by Olivares47
Employees Worked With
Raymond Maunu, Tchu Moua
April 21, 2020
Thanks to Thomas Schultz - Service Mgr..for working with us and the Gift Certificate it was able to make the repairs affordable. Very Excellent Customer Service. us and the Gift Certificate it was able to make the repairs affordable. Very Excellent Customer Service. More
by stevewebenjamin1
Employees Worked With
Tom Schultz
April 21, 2020
Service was prompt, professional and friendly. Mile, the service writer was friendly and hellful . The facility was clean and well organized. Not much else to say..was routine maintenance. the service writer was friendly and hellful . The facility was clean and well organized. Not much else to say..was routine maintenance. More
by dennyls798
Employees Worked With
Michael Mullan
April 21, 2020
Since I’m at risk for coronavirus and can’t leave my home, Tim personally picked up and dropped off my car for service. He was able to diagnose the problem and return my vehicle in a few hours! home, Tim personally picked up and dropped off my car for service. He was able to diagnose the problem and return my vehicle in a few hours! More
by Brenda
Employees Worked With
Tim Stearns, Christian Hobbs
April 20, 2020
They always go out of their way to make sure that everything is done right and that your happy. I was informed every step of the windshield replacement and even got it done early. So I could make ano everything is done right and that your happy. I was informed every step of the windshield replacement and even got it done early. So I could make another appointment I had. More
by Jamesjohnson24
Employees Worked With
Tom Schultz, Sara Wienke, Christian Hobbs
