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Lexus of Maplewood

Maplewood, MN

4.6
1,087 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,087 reviews

May 25, 2021

Clean showroom displaying latest models. Mr. Jon Phelps was very knowledgeable, professional, and eager to answer questions, allow test drives, and patiently explain features of vehicles and their pros and More

by Lexus guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Phelps was my sales person , Tchu Moua
May 26, 2021 -

Lexus of Maplewood responded

Hi Lexus, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 25, 2021

We had a great experience at Lexus of Maplewood. Everyone was very friendly and were easy to work with. We are very happy with our new car! More

by Dupont5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Peña, Tim Frederick
May 26, 2021 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 20, 2021

This dealership is perfectly positioned at the crossroads of excellent service & repairs and a personable & friendly staff. Thomas in the Service Department will take the time to educate you about any repair More

by LexusesRun4Eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Baird Swan
May 25, 2021 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2021

Jonathan and the Lexus team were fantastic. Great price upfront. Easy transaction Charlie and Jonathan made a great experience for my fiancé surprise gift for her More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan, Matt Saunders, Tchu Moua
May 25, 2021 -

Lexus of Maplewood responded

Hi Bill, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 17, 2021

We had a wonderful experience with Lexus. Everyone we encountered was courteous and helpful. They all deserve 5 stars. However I do resent having to write 25 word minimum just to satisfy this survey. Fis More

by Raspberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
May 25, 2021 -

Lexus of Maplewood responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 15, 2021

Tom was great to work with. Always kept me in the loop. Was able to get me in as soon as the parts got in. HONEST and GREAT service rep to work with. More

by yangkong83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
May 17, 2021 -

Lexus of Maplewood responded

Hi, we're glad to hear our Staff took such great care of you, Yang. We hope we can continue to be of service to you down the road! Safe travels!

May 13, 2021

Shawn Moorhead was the Service Advisor. Service was excellent. I look forward to working with your group for future needs. Jared in Parts was especially helpful and efficient. Thank you. More

by nsmatzek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Moorhead, Benjamin M, Jared in Parts Dept.
May 15, 2021 -

Lexus of Maplewood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Maplewood! We hope you continue to choose us for all your automotive needs! Take care!

May 11, 2021

The salesperson, Pat von Drashek, was very nice and respectful. He deserves a five-star rating. So were finance (Jorge Pena) and tech (Jacob) people. The process was quick. I just don’t like the part t More

by nguy0501
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick von Drashek
May 12, 2021 -

Lexus of Maplewood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Maplewood! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

May 07, 2021

Excellent service, efficient, knowledgeable staff and management, welcoming surrounding and overall pleasant experience. Both Mr. Amirislani and Mr. Pena were very personable, willing to work with us and More

by WonderMan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Peña, Bobby Amirislani
May 09, 2021 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2021

We are very satisfied with the car and service. The only We are very satisfied with the car and service. The only complaint I have is with respect to this “Review”. It requires a 25 word minimum which is r More

by Thomas Kieselbach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Frederick, Jakob Johnson, Tchu Moua
May 05, 2021 -

Lexus of Maplewood responded

Hello Thomas, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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