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Lexus of Maplewood

Maplewood, MN

4.6
1,087 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,087 reviews

July 09, 2021

We have been coming to this dealership for over 20 years. Their service is always outstanding. Thanks again Mike M. fir your attentive and courteous help. More

by Rapsprink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Michael Mullan
Jul 13, 2021 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 28, 2021

Awesome service and Christian Hobbs was excellent to work with. This is my 4 lexus!! More

by sues
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hobbs, Megan Bogaczyk
Jul 05, 2021 -

Lexus of Maplewood responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

June 25, 2021

Greg Carlini was very helpful with the purchase of my new "used" car. He answered all of my questions and made the purchase go very smoothly. More

by barbbressler2
Recommend Dealer
Yes
Employees Worked With
Greg Carlini
Jun 27, 2021 -

Lexus of Maplewood responded

Hello, we're happy to hear you had such a positive experience with Greg! We hope you continue to choose us for all your automotive needs! Take care!

June 25, 2021

The representative was courteous and explained what was being done in a helpful manner. They were prompt with the appointment time and in explaining the extra thing that had to be done. More

by Teresa Groppoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Jun 27, 2021 -

Lexus of Maplewood responded

Hi Teresa, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2021

Christian was very helpful. Friendly and yet professional. He called to let me know my car was on the way and offered to deliver it when the car came in. More

by jtsolei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie, Christian Hobbs
Jun 22, 2021 -

Lexus of Maplewood responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 04, 2021

Nail in tire that necessitated a new tire- not happy about that, but service was great! Drove in With tire pressure light on- the intake team spotted a nail. Tire in stock- able to replace right away. More

by Kjking568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Moorhead
Jun 07, 2021 -

Lexus of Maplewood responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 29, 2021

Excellent! No surprises, honest opinions. Looked for ways to save me money on the repair. Nothing rushed. And very professional treatment. I can highly recommend. More

by Traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Kevin Kriegshauser, Albert Llaurado, Baird Swan, Michael Mullan, Eric Hammerschmidt, Kimberly Kernstock
May 31, 2021 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 28, 2021

Everyone was very nice & courteous with every step of the process along the way. They went the extra mile. Also, they were knowledgeable in all aspects of the process of the car purchase. More

by Cheryl.keyes53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon, Tchu Moua
May 31, 2021 -

Lexus of Maplewood responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 28, 2021

The service we receive is always outstanding. This time was no exception. We used the valet service and we had exceptional service. Shawn, Megan and Cha were all very professional and listened to what we n More

by Karilward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn and Megan and Cha.
May 31, 2021 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 26, 2021

Service was timely. Service rep was professional and provided good dialogue. A photo was sent to provide understanding of the repair that was necessary. The 3 reps that I spoke were excellent. More

by PV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Llaurado, Michael Mullan, Eric Hammerschmidt
May 27, 2021 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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