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Lexus of Maplewood
Maplewood, MN
1,087 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,087 reviews
August 28, 2021
Having moved from another state this was the first time going to Lexus of Maplewood. So glad I found them! The guys were friendly, professional and didn’t try to sell me services I did not need! Will defi going to Lexus of Maplewood. So glad I found them! The guys were friendly, professional and didn’t try to sell me services I did not need! Will definitely go back when I need help with my Lexus! More
by marycpemberton
Employees Worked With
Tom Schultz
August 27, 2021
This was my first experience for service help at this location and I am very impressed. They were extremely helpful and professional. Shawn was very very nice, understanding and informative. My experienc location and I am very impressed. They were extremely helpful and professional. Shawn was very very nice, understanding and informative. My experience here has made me want to make this my permanent location. They're awesome! Highly recommend! More
by Max Arnold
Employees Worked With
Shawn Moorhead
August 26, 2021
Very polite and nice man at the desk , car was ready to go when I needed it to be, nice lounge to chill in,… coffee … peeps! go when I needed it to be, nice lounge to chill in,… coffee … peeps! More
by Victoria Redpath
Employees Worked With
Tom Schultz, Albert Llaurado, Baird Swan, Michael Mullan, Eric Hammerschmidt
August 19, 2021
Have just experienced our first service appt and although it was only to have a new windshield installed by a third party, we were very pleased with the manner we were treated by our service advisor Kyle Tow it was only to have a new windshield installed by a third party, we were very pleased with the manner we were treated by our service advisor Kyle Towberman. The loaner vehicle provided was greatly appreciated. More
by jimandvicki
Employees Worked With
Kyle Towberman
August 12, 2021
I had a great experience with Tim and team. They were very helpful, responsive and I am happy with my new car. I would recommend Lexus of Maplewood. very helpful, responsive and I am happy with my new car. I would recommend Lexus of Maplewood. More
by Kathy
Employees Worked With
Jacob, Tim Frederick, Michael Mullan
August 04, 2021
Tim Frederick helped us get into a 2021 GX. Car shopping is difficult with young kids, but Tim found us the perfect GX and made the process very smooth and convenient for us! We love our GX and the service is difficult with young kids, but Tim found us the perfect GX and made the process very smooth and convenient for us! We love our GX and the service from Lexus of Maplewood! More
by Roxy
Employees Worked With
Tim Frederick
July 30, 2021
Received cold shoulder by staff when additional services were declined. This was unnecessary and rude. Also, it took 2-hours for a standard oil change and tire rotation after I was 15 minutes early prior were declined. This was unnecessary and rude. Also, it took 2-hours for a standard oil change and tire rotation after I was 15 minutes early prior to my appointment time. This was way too long. More
by LY
Employees Worked With
Tom Schultz
July 30, 2021
Fast high quality service. Our sales rep, Tim, was professional and easy to work with. One of the best experiences I have had buying a car. professional and easy to work with. One of the best experiences I have had buying a car. More
by Leeajones
Employees Worked With
Jorge Peña, Tim Frederick, Heather Steinhauer
July 13, 2021
Professional, personal and attentive to all details. From the sales staff to the finance staff, an enjoyable experience. Questions answered quickly and never did we feel pressured, only informed. the sales staff to the finance staff, an enjoyable experience. Questions answered quickly and never did we feel pressured, only informed. More
by Kp55811
Employees Worked With
Mark Hetland (pleasure to work with), Tchu Moua
