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Lexus of Maplewood

Maplewood, MN

Overview
Reviews
Vehicles
4.6
1,087 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,087 reviews

November 03, 2021

Service people there are very friendly. A detailed check list of my car is given to me. More

by zliu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Report | Print
Nov 06, 2021 -

Lexus of Maplewood responded

Hi, we're glad to hear that everything was completed to your satisfaction, Zliu! Please let us know if there is ever anything else we can assist you with. Safe travels!

November 01, 2021

Mike was very professional and courteous, even though it was crazy busy. Thank you; I appreciate the good service. More

by ISowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Report | Print
Nov 01, 2021 -

ISowner responded

Na

October 30, 2021

Clint and his associates did an outstnding job.I much Clint and his associates did an outstnding job. I much appreciate his orginaztion and his professionalism. Third Lexus from this dealership and will More

by genehensley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Peña, Clint Gage, Jakob Johnson
Report | Print
Oct 31, 2021 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 26, 2021

Very Nice dealership. The Service is always top notch. I always have a great experience with the staff. More

by heiting1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Zak
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Oct 27, 2021 -

Lexus of Maplewood responded

Hello, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs. Safe travels!

October 26, 2021

Good service, pleasant staff, easy to schedule a service appointment, cost and time as predicted. More

by M.cullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Report | Print
Oct 27, 2021 -

Lexus of Maplewood responded

Hello, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs. Safe travels!

October 25, 2021

The staff is professional & the quality of the work is excellent. I trust their recommendations. More

by Thomas.youngberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Report | Print
Oct 26, 2021 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 25, 2021

Tim my Salesman was the best . Horheh was remarkable . Gave me a fair trade amount to More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim my sales man and Horheh finance
Report | Print
Oct 26, 2021 -

Lexus of Maplewood responded

Hi Bob, we're glad to hear you found our staff to be so informative and helpful. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

Nov 01, 2021 -

Bob responded

bob@catanicabinets.com Lexus of Maplewood has great people and take care of you like you are family .

October 24, 2021

Lexus in Maplewood MN has the most helpful Service Advisor. His name is Kyle T. I had an appointment to do an oil change and I also asked about purchasing tires. Both of these were done today. I a More

by Scallops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Towberman
Report | Print
Oct 26, 2021 -

Lexus of Maplewood responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2021

I had my IS in for a 10k service. Nothing major needed to be done, but they treated me well and everything was done professionally and in a timely manner. This is true both at the service desk and by the te More

by Frantzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Frantz, Tom Schultz
Report | Print
Oct 26, 2021 -

Lexus of Maplewood responded

Hi Frantzy, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

October 20, 2021

Always extremely attentive to my needs with this old vehicle. Thank you Lexus staff today! More

by Lorirobel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 22, 2021 -

Lexus of Maplewood responded

Hi, we appreciate you choosing Lexus of Maplewood! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

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