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Lexus of Maplewood
Maplewood, MN
1,087 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,087 reviews
January 19, 2022
Doug P, in service, was excellent. Despite not having extra loaner cars available-he made it happen. He totally made the experience of unexpected car repair less painful! extra loaner cars available-he made it happen. He totally made the experience of unexpected car repair less painful! More
by tlrn2003
Employees Worked With
Doug P.
January 16, 2022
Very helpful and thorough. Went above and beyond to get my car repaired including a new windshield- also helped me with the Lexus app! Terrific customer service!!! my car repaired including a new windshield- also helped me with the Lexus app! Terrific customer service!!! More
by Connie.Kitzman
Employees Worked With
Tom Schultz, Jakob Johnson, Bobby Amirislani
January 15, 2022
Your dealership is beautiful , dealing with your advisors and everyone was so professional and kind. Nice to sit and relax waiting for your vehicle with a beverage and snacks thank you so much. I bought my c and everyone was so professional and kind. Nice to sit and relax waiting for your vehicle with a beverage and snacks thank you so much. I bought my car in Maui Hawaii there too was wonderful thank you all the Lexus professionals you are a blessing to owners ! More
by Snsnelsonkihei
Employees Worked With
Do not remember sorry
January 14, 2022
Clint Gage is a top notch salesman! He knows my high standards and goes beyond the extra mile to ensure the attention to detail is always there. My favorite story of Clint's aim to please: I'd noticed a standards and goes beyond the extra mile to ensure the attention to detail is always there. My favorite story of Clint's aim to please: I'd noticed a gum wrapper lodged between the dash and the windshield before purchasing a used vehicle. Clint wrote up the details for customer satisfaction before sending the vehicle to detailing. When I arrived to look over the car, Clint saw the gum wrapper was still there and immediately headed to find a tool that would grasp it and he promptly removed it. That assured me he pays attention to details and he exceeded my expectations. He's a gem of a great guy and earned my admiration and trust! We've also purchased a couple of new vehicles from him. Repeat business!!! More
by Kwein2828
Employees Worked With
Clint Gage
December 31, 2021
Treated with respect. Every question answered. We were not informed of a mandatory key replacement insurance until reviewing the final purchase order We would have opted out, but were not allowed to. Th not informed of a mandatory key replacement insurance until reviewing the final purchase order We would have opted out, but were not allowed to. Therefore Lexus of Maplewood get 4/5. More
by peter
Employees Worked With
Jorge Pina, Tim Frederick, Jakob Johnson
December 28, 2021
Excellent service department. Mike was patient and easy to work with on complex diagnostic problems. They worked on it until they solved the problem. The previous service shop had told me it was going to c to work with on complex diagnostic problems. They worked on it until they solved the problem. The previous service shop had told me it was going to cost me $10K for a new inverter, but your diagnostics guys confered with Lexus engineers, solved the problem and the bill was $180.00 Wow! That was a great surprise!!!! More
by Treblehook
Employees Worked With
Michael Mullan
