Lexus of Maplewood

Everyone was nice, and helpful. They answered all my questions and responded back in a timely manner questions and responded back in a timely manner More

Good customer service. Easy to set up appointment. Details on what need to fix. Very nice Details on what need to fix. Very nice More

I was purchased a used car within a day with confidence that Maplewood Lexus dealer would checked over the car before putting on sale but I am so disappointed by not being honest or telling about anything that Maplewood Lexus dealer would checked over the car before putting on sale but I am so disappointed by not being honest or telling about anything what wrong with the care. Just after over a week I have realized that the heater in the wasn’t worked. Then 2 weeks later the radiator broken and I called but they’re said that sell as it nothing they can do about it. I’m trusting the big name dealer would be some dealers that you can be confident purchasing used cars but I was wrong now I have to pay over $500 to fix it just bought less more than a month. I’m not sure how they could be the big dealership could do better job selling a used cars. :((( More

Excellent service and helpful staff, great customer service wait area and timely service work completion! service wait area and timely service work completion! More

I have been to a few other dealerships these last couple weeks before this one, and Lexus of Maplewood was by far the most professional, welcoming, and helpful! Clint was very patient and non pressuring in weeks before this one, and Lexus of Maplewood was by far the most professional, welcoming, and helpful! Clint was very patient and non pressuring in dealing with my particular financing needs, and I highly recommend him and his team of salespeople. The service there is awesome and they made the whole luxury car buying experience feel very personal and special. I am thrilled with my new Lexus RXL in Matidor Red! More

Thomas Schultz was, once again, extremely helpful and pleasant to deal with. He went out of his way to make my experience a good one. pleasant to deal with. He went out of his way to make my experience a good one. More

Knowledgeable and expedient group of professionals. I’d highly recommend Lexus of Maplewood for your automotive needs. highly recommend Lexus of Maplewood for your automotive needs. More

The service crew is wonderful, however, they tend to spring up surprise service recommendations. Went for a regular oil change service and they informed me that by brakes needed to be replaced - yet i spring up surprise service recommendations. Went for a regular oil change service and they informed me that by brakes needed to be replaced - yet in my previous service (4 months ago) they indicated that all the brakes were in good (green) condition! More

Very Professional, Friendly Service. Very thorough explaining to me what my car needed done. Very timely. explaining to me what my car needed done. Very timely. More

I have purchased two vehicles from this dealership and had all my service work done there. I had been very happy with them up until November 30th of last year. I left my vehicle for an oil change of which had all my service work done there. I had been very happy with them up until November 30th of last year. I left my vehicle for an oil change of which I had an appointment. Went shopping and didn’t hear anything for almost three hours. Returned and was told I needed brake work. I told them I would wait and schedule that later. It took another hour to get my car back. I sent an email to the general manager the next day and am still waiting for a response. I later noticed what looks like a cigarette burn in my seat. More