Lexus of Maplewood

Truly enjoyed working with Christian when purchasing our new car. Finance department was easy to work with and very efficient. new car. Finance department was easy to work with and very efficient. More

Good service. Good communication. Friendly staff. My vehicle was fixed promptly and I was given a loaner car while mine was in the shop. Good communication. Friendly staff. My vehicle was fixed promptly and I was given a loaner car while mine was in the shop. More

The service department is not great. Something is always wrong or not done properly when required maintenance is completed. Mike is great and provide excellent customer service. Everyth Something is always wrong or not done properly when required maintenance is completed. Mike is great and provide excellent customer service. Everything else is disappointing - unfortunately. More

Jessica was great, she kept me informed and was attentive to every detail. Also timely to every detail. Also timely More

Somehow my appointment was lost when I arrived today and wasn’t on the schedule. I got in as a walk in which worked out fine, but I have to drive 175 miles to get to the dealership and would appreciate it i wasn’t on the schedule. I got in as a walk in which worked out fine, but I have to drive 175 miles to get to the dealership and would appreciate it if someone would call and confirm my appointment a couple of days beforehand. I made the appointment 3 weeks before my appointment date and all was confirmed and set up with your appointment person. Somehow my appointment was gone or deleted. Otherwise any of the work done on my vehicle or the people I dealt with during the service was fine. Everyone was very professional in their jobs. But, you may want to consider looking into the scheduling process and consider calling the customer a couple days previous to verify the appointment. Thank You, Dennis Jorud More

Attentive, friendly, quality work. I have had the same service person for years which adds to the personal touch, service person for years which adds to the personal touch, More

Everyone was very helpful and my oil change was done quickly and professionally. They also included a car wash which was great. My car looked like new. quickly and professionally. They also included a car wash which was great. My car looked like new. More

Excellent service, very thorough, knowledgeable, professional and courteous. Thomas Schultz is my regular service consultant and always goes the extra mile. I choose to travel 2 hours each way to ha professional and courteous. Thomas Schultz is my regular service consultant and always goes the extra mile. I choose to travel 2 hours each way to have my LX570 serviced by this dealership. More

Second car purchased here. Will stop here first for all future needs. They took the time to understand me and what I might be interested in. After test driving a few models, that I didn’t care for, there future needs. They took the time to understand me and what I might be interested in. After test driving a few models, that I didn’t care for, there was no pressure to put me in any vehicle. They suggested what I may like and asked if they could call me when a potential match came in. A month later they called, I went in, and really liked what they selected. They really worked with me after that to get to a price I was happy with on both my trade in and the new vehicle. Great experience all around - no pressure, no bs, no typical sales tactics! More