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Lexus of Maplewood
Maplewood, MN
1,086 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,086 reviews
March 23, 2022
I came in for a scheduled maintenance and also had an injector cleaning done as the car was > 30,000 miles. Received a loaner car and went home, which was great. injector cleaning done as the car was > 30,000 miles. Received a loaner car and went home, which was great. More
by bteschendorf58
Employees Worked With
Michael Mullan
March 14, 2022
I brought my vehicle in for some warranty work. I worked with Kyle and he was extremely helpful and communicated with me clearly and managed my expectations so I knew exactly what would happen and I worked with Kyle and he was extremely helpful and communicated with me clearly and managed my expectations so I knew exactly what would happen and when. More
by Pfagerle
Employees Worked With
Kyle Towberman
March 13, 2022
If you are a female, be prepared to be bullied and cheated by finance guys—especially if you don’t buy all the extras. Horrible experience with finance team. Save yourself the time and frustration by cheated by finance guys—especially if you don’t buy all the extras. Horrible experience with finance team. Save yourself the time and frustration by going anywhere else. It’s hard to believe Toyota is the same company as Toyota treats customers really well. More
by Not a Fan
Employees Worked With
Silvio
March 10, 2022
Friendly, knowledgeable, employees. Very comfortable waiting room, clean and well stocked with snacks and drinks. Over all a very good experience, and we love our new car! Very comfortable waiting room, clean and well stocked with snacks and drinks. Over all a very good experience, and we love our new car! More
by Dianne
Employees Worked With
Silvio Abea, Mike Jensen, Greg Carlini
March 08, 2022
Clean, comfortable lounge for waiting and professional and helpful staff. My car was ready when they told me it would be done. Excellent experience. and helpful staff. My car was ready when they told me it would be done. Excellent experience. More
by pam
Employees Worked With
Michael Mullan
March 08, 2022
I would say kind, store very clean . the sales. People very clean ,sharp, smells good. And very happy to help . Made you feel glad you. We’re there . Love my car . Assume, I’m a happy,hap the sales. People very clean ,sharp, smells good. And very happy to help . Made you feel glad you. We’re there . Love my car . Assume, I’m a happy,happy customer. Thank you. ❤️🌹 More
by Paris
Employees Worked With
Greg Carlini, Tchu Moua
March 07, 2022
I was very happy with my advisor, Jessica. I was also happy they found my water pump issue. Even though I called Saturday morning and was told I would get a call or text when the car was ready I was also happy they found my water pump issue. Even though I called Saturday morning and was told I would get a call or text when the car was ready, the weekend advisor did not follow up and me it was done. Jessica followed up Monday morning to say it was ready. More
by Belzer truck
Employees Worked With
Jessica - Service
