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Lexus of Maplewood

Maplewood, MN

Overview
Reviews
Vehicles
4.6
1,086 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,086 reviews

April 02, 2022

Andy was very nice, explain everything and very welcoming. He held me choose the best car More

by Njiossi elodie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
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Apr 05, 2022 -

Lexus of Maplewood responded

Hello Njiossi, thank you so much for your feedback! Our team member Andy will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 02, 2022

Tim was able to fulfill my difficult order of a new UXh with specific color and interior. Silvio made the financing etc very easy. More

by mludewig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvio Abea, Tim Frederick
Report | Print
Apr 05, 2022 -

Lexus of Maplewood responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2022

I’ve been going there for 15 years. It’s always clean with snacks available. More

by Nseel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
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Apr 02, 2022 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2022

5 star customer service. Professional, courteus, prompt service. Highly competitive service rates. Kudos to Jessica in service. You are awesome! Kept me abreast of service co More

by oslo1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Zak
Report | Print
Apr 02, 2022 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Maplewood!

March 30, 2022

I love coming here. Everyone is so welcoming. Jessica in the service department is the best! I will continue to buy, service, and trade my Lexus at Lexus of Maplewood al More

by Bridget C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Zak
Report | Print
Apr 02, 2022 -

Lexus of Maplewood responded

Hi Bridget, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 29, 2022

Very courteous and prompt. Car was done ahead of schedule and advisor covered all details. More

by Mike Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Report | Print
Mar 31, 2022 -

Lexus of Maplewood responded

Hello Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2022

I’ve had 8 different Lexus cars and trucks over the years I always bring them to this dealership because they treat me with integrity and fair mindedness! I highly recommend them More

by captainbrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Albert Llaurado, Baird Swan, Michael Mullan
Report | Print
Mar 31, 2022 -

Lexus of Maplewood responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2022

Amazing service to the customer. Never pushy, always present to get the job done. Tim Frederick knows Lexus vehicles from top to bottom and from front to rear. More

by ferdpeters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Frederick
Report | Print
Mar 31, 2022 -

Lexus of Maplewood responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

March 28, 2022

Everyone was so friendly and helpful, they answered all of my questions and made sure I was totally satisfied with the work done on my car before I left More

by b1david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Sampair
Report | Print
Mar 31, 2022 -

Lexus of Maplewood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Maplewood! We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2022

Excellent service and customer service tech rep was excellent - get him lunch as bonus a+ More

by Cekot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New tech rep, Sara Wienke
Report | Print
Mar 28, 2022 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mar 28, 2022 -

Cekot responded

Great job Lexus service department, friendly, knowledgeable, good communication. Give the tech front desk person a free lunch. A+++ ★★★★★

Mar 28, 2022 -

Cekot responded

cekot@msn.com

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