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Lexus of Maplewood
Maplewood, MN
1,085 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,085 reviews
August 05, 2022
Service performed on our NXT done in just a few hours. Angel, our consultant, followed up with text confirming car pick up. Car was clean and ready to go. Excellent customer service. Angel, our consultant, followed up with text confirming car pick up. Car was clean and ready to go. Excellent customer service. More
by 123.zap
Employees Worked With
Angel
August 02, 2022
Professional, friendly, customer oriented. Knowledgeable. First class customer service. Best in the business. Highly recommend. Knowledgeable. First class customer service. Best in the business. Highly recommend. More
by Michael.zingsheim
Employees Worked With
Silvio Abea, Tom Schultz, Clint Gage
July 21, 2022
The salesman, Clinton Gage was excellent! He answered all of my questions and had everything all done for the title work when we arrived. I called him several times in regards to the new Lex He answered all of my questions and had everything all done for the title work when we arrived. I called him several times in regards to the new Lexus and he always called me back promptly. The support team that went over the navigation was very helpful.Jacob helped us the most and he was Excellent! More
by jimandpenny555
Employees Worked With
Clint Gage
July 10, 2022
Accommodating, warm, friendly. Made appointment at Lexus in Wayzatta, was able to get me in even-though the wait was long. Made appointment at Lexus in Wayzatta, was able to get me in even-though the wait was long. More
by Gertrude65
Employees Worked With
Ally, the girl that did registration, the very tall African American guy that tagged the car, and Keith in the service shop were all great.
July 10, 2022
Ali, the sales/service advisor was great. However, the attendant who was on duty when I returned the loaner to pick up my car give me the worst customer service I've ever experienced at Lexu However, the attendant who was on duty when I returned the loaner to pick up my car give me the worst customer service I've ever experienced at Lexus. As usual, customers would wait in the vehicle & an attendant would approach. When I arrived he was attending to others & saw me, so I waited. When he was done, he went back to the desk & just stood there. I got out of the car to ask if he was waiting for someone else to attend to me, and he said "no, just leave the key in the car & go to your service advisor. They'll help you." Got in, Ali was busy with another customer but acknowledged me & asked her colleague to attend to me since she was busy. Both of them were excellent & I was out in no time. More
by Mo
Employees Worked With
Ali
