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Lexus of Maplewood

Maplewood, MN

Overview
Reviews
Vehicles
4.6
1,084 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,084 reviews

February 18, 2023

Friendly staff. They have good communications with the techs. Waiting area is very comfortable. Good experience. More

by AVYoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Michael Mullan
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Feb 21, 2023 -

Lexus of Maplewood responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 14, 2023

Good service. Nice people working. Comfortable waiting area. Ana the representative was great. Thank you. More

by Julinelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman I think Ana
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Feb 18, 2023 -

Lexus of Maplewood responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 10, 2023

Service and do the job very good nothing to complain . I m so proud to be the Lexus costumer. More

by Nbdao1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Gage, Heather Steinhauer, Kimberly Kernstock
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Feb 12, 2023 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 06, 2023

Kyle Towberman is the best service advisor. Professional kind and courteous. I’d highly recommend him. More

by annie10304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Towberman our service advisor. Great! Four stars.
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Feb 06, 2023 -

annie10304 responded

Great service today

Feb 06, 2023 -

annie10304 responded

Kyle Towberman is a great service advisor

Feb 06, 2023 -

annie10304 responded

Service

Feb 08, 2023 -

Lexus of Maplewood responded

Kyle Towberman is a great service advisor

February 05, 2023

Worked with Dave at Lexus. It was very accommodating and helpful to me and my family. He was able to answer our question as well as make us laugh in between helping us find a v More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Marcotte
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Feb 06, 2023 -

Lexus of Maplewood responded

Hello Paul, thank you for your kind review; we are happy to pass along your comments to Dave here at Lexus of Maplewood! We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2023

The staff are very knowledgeable and friendly. I have a positive experience at this dealership. More

by Lher6492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan (salesperson) and Silvio (Financeperson)
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Feb 03, 2023 -

Lexus of Maplewood responded

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

January 22, 2023

My service experience was great. Check in went on time. Kyle explained the details of what would happen and answered my questions. More

by Johana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jan 24, 2023 -

Lexus of Maplewood responded

Hi Johana, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

January 19, 2023

The dealership is outstanding in terms of courtesies, decor, and organization. Time and cost estimates fall within the final result. When questions are raised, concise and accurate responses are receive More

by williamhalloran
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
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Jan 20, 2023 -

Lexus of Maplewood responded

Hi, thank you so much for your positive comments about Lexus of Maplewood! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 19, 2023

Mtnce was scheduled and dealership was ready when I arrived very friendly informative and knowledgeable More

by Mark.wiebusch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah
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Jan 23, 2023 -

Lexus of Maplewood responded

Hi Mark, Here at Lexus of Maplewood, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

January 17, 2023

Everything was great. Easy to make an appointment. Appointment was efficient and timely. Everyone was very friendly and professional. More

by Anonymous
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Dilger
Report | Print
Jan 19, 2023 -

Lexus of Maplewood responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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