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Lexus of Maplewood

Maplewood, MN

4.6
1,079 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,079 reviews

September 20, 2024

Have enjoyed many years working with Lexus of Maplewood. The service department is the best. Have had my car detailed many times always excellent job done . More

by slabrahamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mullen
Sep 21, 2024 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2024

Easy to make an appointment, service was faster than promised. All is good as expected! More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Sep 21, 2024 -

Lexus of Maplewood responded

Hi Gary, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

Stopped in to look at new Lexus to replace my 10 year old RX 350. The salesman, Tchu, was wonderful. He treated me terrific. He didn't ask about if my husband need to come in or anything like that. He ask More

by ZiaZan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tchu Moua
Sep 21, 2024 -

Lexus of Maplewood responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

The process from start to finish was quick, organized, thorough and very professional. I wouldn’t hesitate to recommend Lexus of Maplewood and the staff that took care of us , Tim, Ricky and Kayla to any More

by Jgmelbo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Frederick, salesperson; Ricky technology support, Kayla Kaiser, finance manager
Sep 20, 2024 -

Jgmelbo responded

As I said in my previous response, my dealings with Lexus of Maplewood couldn’t have been better! Thanks for making it a good process! I love my new Lexus!

September 15, 2024

This dealership, All folks encountered, salesman Ray Maunu, finance person Matthew Bono and GM there were all so great, helpful, straight and non pressuring, awesome! More

by jgarvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
General Mgr, don’t recall his name; Salesperson, Ray Maundy, finance, Matthew Bono
Sep 16, 2024 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2024

Knowledgeable, friendly, competent, on time, within the estimate. Car was washed and cleaned upon its return. More

by marstehly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Vang
Aug 31, 2024 -

Lexus of Maplewood responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help!

August 07, 2024

Tim was the best salesman I’ve ever worked with. He’s very professional and took care of all of our concerns. Highly recommended! More

by Thomas.v.jensen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Frederick
Aug 10, 2024 -

Lexus of Maplewood responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2024

Friendly, professional, honest. I need new tires but they told me I could wait until the sale in October. More

by Niederhofl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix
Aug 07, 2024 -

Lexus of Maplewood responded

Hello, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

July 13, 2024

Very helpful & answered all our questions. They are very professional but also very friendly. It was a pleasure to work with them. More

by jtkennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Heimsness, Jakob Johnson, & Caitlyn ? New finance person.
Jul 15, 2024 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 13, 2024

Excellent job and good advise. Doug gave us good recommendation about the tire alignment and we loved working with him. More

by Sonia Morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Pfeffer Service Advisor
Jul 14, 2024 -

Lexus of Maplewood responded

Hi Sonia, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Doug was so helpful! We do hope we can be of assistance in the future. Take care!