Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Maplewood

Maplewood, MN

Overview
Reviews
Vehicles
4.6
1,089 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
Contact Dealership

3000 US-61

Maplewood, MN

55109

Directions

By Type

Showing 1,089 reviews

August 08, 2023

I have 2 Lexus vehicles and I always go to Maplewood. But here’s the deal, the inside scoop if you will…ask for Ali. She goes above and beyond the call of duty! She’s fast efficient and gets straight to More

by Nycookgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Aug 12, 2023 -

Lexus of Maplewood responded

Hi, thanks for sharing your recent service experience with us. We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs.

August 03, 2023

Excellent customer service! Clint was wonderful and signing was very efficient! The whole process was very rewarding. More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Gage
Report | Print
Aug 12, 2023 -

Lexus of Maplewood responded

Deb, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

July 29, 2023

Great people to work with Andy very helpful stayed late to complete the purchase hats off to him. Will shop there again and tell my friends about the pleasant experence More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Aug 12, 2023 -

Lexus of Maplewood responded

Hello Mike, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

July 21, 2023

The process was flawless. I will return to Maplewood for all my car care needs. Service advisor Jeff was awesome. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Greg Carlini, Christian Hobbs
Report | Print
Aug 12, 2023 -

Lexus of Maplewood responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

July 17, 2023

Lexus of Maplewood's service department was able to get me in & out very quickly in anticipation of an upcoming road trip. More

by John Holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lewis, Tom Schultz
Report | Print
Aug 12, 2023 -

Lexus of Maplewood responded

Hello John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 15, 2023

This dealership is excellent! All the staff are friendly and helpful! They want to be sure the customer is satisfied! Thank you!! More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Frederick, Jakob Johnson, Jared Kenny
Report | Print
Aug 12, 2023 -

Lexus of Maplewood responded

Hello Jim, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2023

My appointment was quick and I was on my way in about an hour. All of my questions were answered. More

by JoAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Report | Print
Aug 12, 2023 -

Lexus of Maplewood responded

Hello Joann, we appreciate you taking the time to leave us this feedback. Safe travels!

July 09, 2023

Polite and helpful. Also app wasn't working and they were able to fix at their end in addition to service. More

by Frank Wind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Aug 12, 2023 -

Lexus of Maplewood responded

Hi Frank, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

July 07, 2023

Christian was excellent to work with. We are very satisfied with our new car and look forward to road trips. More

by karen.alevandoski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hobbs
Report | Print
Aug 12, 2023 -

Lexus of Maplewood responded

Hi Karen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 30, 2023

Excellent in all respects - timeliness, status updates, quality and follow up. I give them the highest recommendation More

by 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baird Swan, Michael Mullan
Report | Print
Aug 12, 2023 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

1
...
15
16
17
...
109