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Lexus of Maplewood

Maplewood, MN

4.6
1,097 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,097 reviews

September 17, 2017

Great customer service Greg Carlini was great to work The business office was great and so was Megan at explaining features of the ES350 All experience was very professional I would definitely recommen More

by Dooley11
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Peña, Greg Carlini, Justin Dosdall, Megan Meier
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review, and mention how helpful Megan was. If there are any other questions you have please feel free to call me! Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 17, 2017

Bought a preowned certified RX350 I have been in the market for an all wheel drive SUV. I was presently driving a 2006 Lexus ES 330. I I met Bobby on Friday and looked at five vehicl More

by Vadelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mertes, Bobby Amiraslani
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for such a great comment! Bobby, and the rest of our sales team, strive to make sure our customers don't feel pressured into a purchase, and are treated like a guest in our home! We hope you love the 2013 RX350 and please feel free to call us if we can answer any questions you might have. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 16, 2017

Friendly staff, quality work Visiting the Lexus of Maplewood is always a pleasant experience. The staff is friendly, attentive, and competent. The work performed is always high qu More

by AleksP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, James Smith
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for such great comments! We are thrilled you enjoy visiting the dealership and continue to have great experiences. If there is anything else we are able to help you with, please let me know. Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 15, 2017

These guys are phenomenal! The service team at Lexus of Maplewood are the best!!?i came in for routine maintenance and Mike took care of everything. Adding value all along the w More

by Big Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jensen, Tim Stearns, Matt Saunders, Michael Altinsoy
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for such a great review! We greatly appreciate your business and are thrilled you enjoyed visiting Lexus of Maplewood! If there is anything else we are able to help you with, please let me know. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 15, 2017

Outsanding service. We were traveling through the area and had a problem. They got us right in and out in 1 hour. From the guy who checked us in, to the service advisor, More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Sep 18, 2017 -

Lexus of Maplewood responded

We were more than happy to help get your vehicle back in working order! We appreciate the review and we hope you have a safe journey home! If there is anything else we are able to assist you with, please feel free to call! Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 15, 2017

Great service Always on time, helpful and reliable. Comfortable place to hang out while waiting for service, though loaners are always available too. Someone even t More

by Tobit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for this great review! We were more than happy to sync your phone, in fact we have technology specialists who are available and give free appointments if you ever have a question on your vehicle! Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 15, 2017

Great experience Service done without a problem. Customer since 2006. All expectations have been met. Quality of work has been excellent. Kind of pricey but worth it. More

by Gasguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review. Your experience means a lot to us so we are able to continue improving the way we do business. We are thrilled you have great experiences with Lexus of Maplewood and we hope to see you back again soon. Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 14, 2017

Vehicle purchase Had a wonderful experience with Matt and the whole team. Thanks for the amazing customer service! Looking forward to working with your dealership in t More

by #lovinmylexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Saunders
Sep 15, 2017 -

Lexus of Maplewood responded

We greatly appreciate these comments and your business. Thank you for choosing to buy from Lexus of Maplewood! Please feel free to contact me if there is anything else we are able to assist you with. Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Great Helpful Service New Car Sought info online. Clint reached out in a professional helpful way (not pushy or annoying). Attitude is how can I help you. Provided all requested More

by SB777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Peña, Clint Gage, Kit Bolton
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for such a great review. Clint and the rest of our sales team strive to make sure each customer feels like a guest and is treated with the highest level of professionalism. We are thrilled that your experience was great, and that Clint was able to get you a great vehicle. If there is anything else we are able to help you with, please let me know. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Job well done-service department. Service employee Michael Altinsoy was excellent. His initial greeting made you feel at ease and welcomed. He was very polite, courteous, and professio More

by Eunie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altinsoy
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review! I will be sure to pass this along to Tim and Michael! If there is anything else we can do for you, please let me know. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

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