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Lexus of Manhattan
New York, NY
528 Reviews
Lexus of Manhattan is pleased to offer Service, Parts, and Sales of New, Pre-owned and Certified vehicles. For Lexus of Manhattan customers, we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 528 reviews
January 29, 2023
Made buying a car easy. Very happy with our new GX460. Did all the paperwork, I didnt even have to go to the dmv Very happy with our new GX460. Did all the paperwork, I didnt even have to go to the dmv More
by drew.win
Employees Worked With
January 24, 2023
From start to finish the entire experience was a 10/10. The GM Danny set me up with Warren who was so thorough and so patient with every single question & concern I had. He really helped with the decisio The GM Danny set me up with Warren who was so thorough and so patient with every single question & concern I had. He really helped with the decision making process by showing me what every option/feature i considered looked and felt like. Rich in finance was very friendly and thorough with the contracts & options as well & hooked me up with the tire & rim insurance. Overall best auto purchase experience I’ve ever had. I strongly recommend anyone looking for a Lexus to take a trip down to Lexus of Manhattan. Beautiful store & amazing staff. More
by Marco.G.Cozzolino
Employees Worked With
January 18, 2023
My experience at Lexus of Manhattan began with Sani the sales manager who was very knowledgeable and worked with me to acquire my new vehicle in an amicable, straightforward, fair and efficient manner.Chan sales manager who was very knowledgeable and worked with me to acquire my new vehicle in an amicable, straightforward, fair and efficient manner.Chandon was very courteous and extremely helpful as he walked me through the process of setting up the multimedia system and other various paperwork items. Danny the very congenial and intelligent General Manager supervised and ensured that the whole process flowed through seamlessly. The whole proceeding from the start to driving out of the dealership with my new car took less than 24 hours.The total experience there including Nick and Brenda was quite smooth.Keep up the excellent service! I would highly recommend the above without reservation. More
by Joe S.
Employees Worked With
Other Employees :
Danny Leach, General manager, 5 Stars
January 17, 2023
Very friendly and professional team. Purchase was easy, bought GX exactly as I wanted. Thank you very much Warren, thank you very much Lexus of Manhattan. Purchase was easy, bought GX exactly as I wanted. Thank you very much Warren, thank you very much Lexus of Manhattan. More
by Dmitry
January 14, 2023
We had the worst experience in buying a car ever with this dealeship , unprofessional , unreliable , untruthful , after the purchase is made it’s a horror this dealeship , unprofessional , unreliable , untruthful , after the purchase is made it’s a horror More
by Domtoto1750
Employees Worked With
Md
January 13, 2023
This dealership is unprofessional and unreliable . Tried to sell us a preowned car that we noticed it was in an accident and weren’t forthright , what xx . Then showed us another vehicle which we like Tried to sell us a preowned car that we noticed it was in an accident and weren’t forthright , what xx . Then showed us another vehicle which we liked but it took 6 hours and promised to detail the car and lied about it , we had to pay someone to clean the car , cannot trust these people , More
by Domtoto1750
Employees Worked With
Marshall
January 13, 2023
My experience with Lexus of Manhattan was excellent. Warren Newman’s was terrific to deal with, very responsive, patient in answering questions, knowledgeable and accommodated all my requests in gettin Warren Newman’s was terrific to deal with, very responsive, patient in answering questions, knowledgeable and accommodated all my requests in getting my car ready for delivery. The financing and paperwork process was smooth and efficient and the final numbers were exactly what had been represented to me, in fact, I came out with a better finance rate than had been initially projected. They also dealt directly with my auto insurance carrier and in registering the car so all the hassle was eliminated. More
by DMan
January 05, 2023
What a beautiful facility filled with friendly faces. ...would recommend to anyone looking to service or purchase a Lexus . ...would recommend to anyone looking to service or purchase a Lexus . More
by susan.tsionkas
January 03, 2023
After I was blown away by the overall beauty of this place. They did not disappoint by following up with exceptional customer service. Loving my New Lexus. I highly recommend the sales team over at Manh place. They did not disappoint by following up with exceptional customer service. Loving my New Lexus. I highly recommend the sales team over at Manhattan. Dan, Nick, Sani, and Warren Ty. More
by woof.blooms.01
