Lexus of Manhattan

When I first walked into Lexus I wasn't sure which year I wanted just the model. The first salesman I dealt with made me feel uncomfortable, chatting on his cell phone ect. I left with a sour taste in my mou wanted just the model. The first salesman I dealt with made me feel uncomfortable, chatting on his cell phone ect. I left with a sour taste in my mouth. Upon return I met James, I explained my situation and was very helpful from as soon as I walked in. This was the first car I was buying on my own and he walked me through the process and made not only myself but my family feel comfortable. James assisted me with all my problems, gave me multiple alternatives and paid attention to my concerns. He was very friendly, extremely patient and took the time to make me feel like I was his number one priority. I love my new car and appreciate him staying late to make sure I was satisfied with my purchase. I know we will have a continuous relationship because my older sister recommended me to the Lexus of Manhattan dealership and I will recommend it to my family and friends as well. More

We had an unexpected service visit for our new (pre-owned) Lexus. We received outstanding and immediate attention to our problem. The problem was resolved in a professional and accommodating manne (pre-owned) Lexus. We received outstanding and immediate attention to our problem. The problem was resolved in a professional and accommodating manner. We could not have had better service. More

Everyone at the dealership is professional, friendly and Everyone at the dealership is professional, friendly and helpful. Jon Popper is a pleasure to due business with. We have purchased 4 cars over the ye Everyone at the dealership is professional, friendly and helpful. Jon Popper is a pleasure to due business with. We have purchased 4 cars over the years and just got our fifth one. We have always been satisfied with sales, service, and body work from this dealer. Highly recommend! More

First let me say that this will be my fourth Lexus car from this dealership with good reason. Lexus of Manhattan is known for their customer service and knowledgable sales staff. This is my first time dea from this dealership with good reason. Lexus of Manhattan is known for their customer service and knowledgable sales staff. This is my first time dealing with James Rahim and I couldn't have been happier. From the first time we spoke on the phone James was honest in his approach and delivered a deal that worked for me and my budget. He was very friendly and professional and explained all the options that was needed to make the experience a pleasurable one (a little help from his magical team was required:) Great service, great reputation and great cars is why I choose Lexus of Manhattan and will continue for years to come... thanks again James:) More

Joel was a pleasure to deal with, as he was patient and not pushy as so many car salesman are. Assumming the car lasts as long as we think it will, we were extremely pleased with our buying experience at M not pushy as so many car salesman are. Assumming the car lasts as long as we think it will, we were extremely pleased with our buying experience at Manhattan Lexus and with Joel Longares! More

Personnel was excellent and service was excellent. Dealer was responsive to customer's needs and answered all questions in a timely manner. I would recommend this dealer. was responsive to customer's needs and answered all questions in a timely manner. I would recommend this dealer. More

This is my second Lexus from Dennis. He spent almost the entire day trying to customize the best lease options and vehicle for me. Excellent salesman! entire day trying to customize the best lease options and vehicle for me. Excellent salesman! More

Joel was excellent to deal with. I am from Canada and the whole experience was great. I will purchase from Joel again and will recommend Lexus of Manhattan to all I know. the whole experience was great. I will purchase from Joel again and will recommend Lexus of Manhattan to all I know. More

This is the 3rd car I bought from Elhadji and each time our experience couldn't be better. He understand our needs is well prepared, always deliver what he promises and makes purchasing a very pleasant ex our experience couldn't be better. He understand our needs is well prepared, always deliver what he promises and makes purchasing a very pleasant experience. More

“I had to take the time to praise the professionalism, and customer service I experienced at Lexus of Manhattan." Outstanding Service and Professionalism I found it necessary to locate the Managing Dir and customer service I experienced at Lexus of Manhattan." Outstanding Service and Professionalism I found it necessary to locate the Managing Director as I had to take the time to praise the professionalism, and customer service I experienced recently from both Randy Pushkin & Gary Foster. As General Manager of a new electronic company located in New York, I preach customer service, where in this day and age it has become a point of differentiation. Randy and Gary, whom I do not know, were outstanding with regard to customer support as I sought the new 2012, Lexus RX350. From the onset Gary was extremely knowledgeable being well versed on the capabilities, functionality & alike. When working with Randy, you would be hard pressed to find anyone in the US with their level of expertise, yet they also projected a friendly & professional demeanor. I am uniquely qualified to make such comments as I also depend on good customer service for the success of my company. Through the years, yet to date, I have never been totally pleased with any of the US dealership’s levels of service. This Lexus Dealer certainly raised the bar from what I have come to expect as the “norm”. A genuinely pleasant experience overall. Outstanding team! P.S. I recommended Lexus of Manhattan to one of my customer who has never owned a Lexus vehicle before, but soon after he drove my new car, he will only consider buying Lexus! What amassing cars! Thanks, Joseph Rivas Cc: FEMJLR6 Consumer Report Review More