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Lexus of Manhattan

New York, NY

4.5
521 Reviews
Lexus of Manhattan is pleased to offer Service, Parts, and Sales of New, Pre-owned and Certified vehicles. For Lexus of Manhattan customers, we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.
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679 11th Avenue

New York, NY

10019

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Showing 521 reviews

December 28, 2011

Attentive, courteous, the work was thorough. Mr Fandino helped to expedite my getting the car while I waited. The car is riding and performing very well More

by Lewis Kaplan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio Fandino
Dec 28, 2011 -

Lexus of Manhattan responded

Mr. Kaplan, Thanks for taking the time to share with us your experience with Flavio and our service department. Your feedback is absolutely valued and we certainly appreciate your business. All of us at Lexus of Manhattan wish you a happy and healthy New Year! Regards, Ignazio Iacono General Manager

December 15, 2011

i will have to say the service at lexus of manhattan is awesome, I never been in a Lexus dealer ship before and i gotta say i was very impressed. Gary Foster was very help full ,courteous and his full know More

by terence d.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Foster, Gary Foster
Dec 15, 2011 -

Lexus of Manhattan responded

Hi Terence, I am so glad that you had a great experience with Gary. He is an outstanding member of our team who strives to provide the very best buying experiences for his customers. Happy Holidays, Ignazio Iacono

December 13, 2011

This is my second car of Lexus, I love the IS and GS model. At the beginning I'm not decided to buy GS or IS model. but Mr. Kevin Yu explained the information and compared about this two cars . and ca More

by yiut888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Yu
Dec 13, 2011 -

Lexus of Manhattan responded

Thank you for the terrific review on Kevin. He is a valued member of our team who consistantly provides superior customer service. Happy Holidays, Ignazio Iacono General Manager

December 08, 2011

When I first walked into Lexus I wasn't sure which year I wanted just the model. The first salesman I dealt with made me feel uncomfortable, chatting on his cell phone ect. I left with a sour taste in my mou More

by AzizaA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rahim, James (JP) Mack
Dec 13, 2011 -

Lexus of Manhattan responded

Thank you for taking the time to write about the great experience that you had with James. We appreciate your business! Happy Holidays, Ignazio Iacono General Manager

December 01, 2011

We had an unexpected service visit for our new (pre-owned) Lexus. We received outstanding and immediate attention to our problem. The problem was resolved in a professional and accommodating manne More

by eslamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Pennella, Service Director, and Mike Devlin, Service Advisor
Dec 13, 2011 -

Lexus of Manhattan responded

Dec 13, 2011 -

Lexus of Manhattan responded

We appreciate you taking the time to write about your experience with our service department. We are glad that you were happy with the service we were able to provide you! Happy Holidays, Ignazio Iacono General Manager

November 29, 2011

Everyone at the dealership is professional, friendly and Everyone at the dealership is professional, friendly and helpful. Jon Popper is a pleasure to due business with. We have purchased 4 cars over the ye More

by maggieeber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Popper, Jon Popper
Nov 30, 2011 -

Lexus of Manhattan responded

Hi Maggie! Thanks for taking the time to write a great review regarding your experience. We thank you for your patronage and we value having you as one of our loyal customers for so many years. As always, we appreciate your business. Best of luck with the LX! Happy Holidays, Ignazio Iacono General Manager

November 28, 2011

First let me say that this will be my fourth Lexus car from this dealership with good reason. Lexus of Manhattan is known for their customer service and knowledgable sales staff. This is my first time dea More

by Jeffrey Bradley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rahim
Nov 29, 2011 -

Lexus of Manhattan responded

Mr. Bradley, Thank you so much for your continued patronage! It's feedback like this that gives us even more motivation to provide great customer service in all that we do. Best of luck with your new Lexus! Regards, Ignazio Iacono General Manager

November 28, 2011

Joel was a pleasure to deal with, as he was patient and not pushy as so many car salesman are. Assumming the car lasts as long as we think it will, we were extremely pleased with our buying experience at M More

by bkaplan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Longares, Joel Longares
Nov 28, 2011 -

Lexus of Manhattan responded

Thanks so much for the great review regarding your recent purchase experience with Joel. We appreciate your business! Regards, Ignazio Iacono General Manager

November 22, 2011

Personnel was excellent and service was excellent. Dealer was responsive to customer's needs and answered all questions in a timely manner. I would recommend this dealer. More

by trudykz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
aldo pinotti, Aldo Pinotti
Nov 22, 2011 -

Lexus of Manhattan responded

Thanks so much for taking the time to share with us the great experience you had with Aldo and the rest of our staff. We are thrilled that your are happy with the level of service we were able to provide. Regards, Ignazio Iacono General Manager

November 20, 2011

This is my second Lexus from Dennis. He spent almost the entire day trying to customize the best lease options and vehicle for me. Excellent salesman! More

by Adobrat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Yu
Nov 21, 2011 -

Lexus of Manhattan responded

Thank you for taking the time to write about your great experience with Dennis. We value your continued business with us! Regards, Ignazio Iacono General Manager

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