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Lexus of Manhattan

New York, NY

4.5
527 Reviews
Lexus of Manhattan is pleased to offer Service, Parts, and Sales of New, Pre-owned and Certified vehicles. For Lexus of Manhattan customers, we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.
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679 11th Avenue

New York, NY

10019

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Showing 527 reviews

February 07, 2012

Elhadji is a pleasure to work with. The service he provided was excellent at every stage of the process, and has remained excellent after the sale was completed. More

by harveystone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elhadji Toure
Feb 07, 2012 -

Lexus of Manhattan responded

Mr. Stone, Thank you for taking the time to write such a great review about your experience with Elhadji. We appreciate your business! Regards, Ignazio Iacono General Manager

February 06, 2012

Elhadji is top notch. This is my second lease with him and I would like to continue doing business with him for a long time. He is courteous, professional and detail-oriented. More

by pgib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elhadji Toure
Feb 07, 2012 -

Lexus of Manhattan responded

Thank you so much for the great review and, most importantly, your patronage! Best of luck with your new Lexus! Regards, Ignazio Iacono General Manager

February 03, 2012

My Salesperson, Elhadji, was very friendly and easygoing. I was provided with an amazing deal for an amazing car. Customer Service: A+, every phone-call/email was replied to within minutes. Simply astoni More

by sarrd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
El-hadji Toure El-hadji Toure
Feb 07, 2012 -

Lexus of Manhattan responded

We are so glad to provide you such great service. Handling our customers with extreme care is always our number one concern. We appreciate your business and wish you all the luck with your new Lexus! Regards, Ignazio Iacono General Manager

February 02, 2012

The entire experience was very positive. I was happy to be picking up a new car for a new lease, and Jon shared my enthusiasm. There was a Congratulatory sign in front of my new car, which was nice. Jon ha More

by Mikeweiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Poppoer, Jon Popper
Feb 02, 2012 -

Lexus of Manhattan responded

Mr Weiss, I can't thank you enough for your patronage. Five vehicles from our dealership is something that not many establishments see regularly. We certainly value the relationship we have together. From all of us at Lexus of Manhattan, THANK YOU once again and best of luck with your fifth Lexus! Regards, Ignazio Iacono General Manager

February 01, 2012

Have purchased/leased 2 vehicles from Elhadji. Both times he has demostrated a complete knowledge of the product line and sales particulars. He made the process simple and quick while still being meticulous More

by hptoons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elhadji Toure
Feb 02, 2012 -

Lexus of Manhattan responded

Mr. Allen, Thank you for your patronage and loyalty to Elhadji and our company. We appreciate your business. All the best with your new Lexus! Best regards, Ignazio Iacono General Manager

January 31, 2012

This is the second time I am leasing a car with Lexus of Manhattan. Overall I am very pleased with this dealership. I initially worked with Robert Chakamian to discuss the basic parameters of my deal. I the More

by slkmiscemail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rahim, James (JP) Mack
Jan 31, 2012 -

Lexus of Manhattan responded

Thank you for taking the time to post a positive review for James. We appreciate your patronage! Best regards, Ignazio Iacono General Manager

January 31, 2012

This is our second consecutive Lexus lease and the second time we've worked with El-Hadje from Lexus of Manhattan. El-Hadje is a consummate professional and the experience is always friendly and helpful. E More

by geislexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
El-Hadje Toure
Jan 31, 2012 -

Lexus of Manhattan responded

Thank you for the great review. It means a great deal to us when we hear such positive feedback from our customers. We appreciate your patronage and are happy to provide you great service! Regards, Ignazio Iacono General Manager

January 27, 2012

Thank you for your help. You were the reason for the sale. I appreciate your patience and understanding while helping me understand it all. Thanks again. See you next lease. Marisol More

by Mab9051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rahim
Jan 30, 2012 -

Lexus of Manhattan responded

Thank you so much for the positive review. We are so glad you had a great experience with James and our dealership. We appreciate your business! Sincerely, Ignazio Iacono General Manager

January 17, 2012

I had two bad experiences with this dealership - first time when I brought my car for a free recall repair service and the service rep tried to sell me $650 worth of additional mechanical work on my car, More

by julia1w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julia Bardmesser
January 17, 2012

Flavio was very helpful and coureous. I would definetly seek him out for assistance whenever I next need service. The service team is always very responsive. More

by Lex250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio Fandino
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