Lexus of Manhattan

Flavio Fandino is great. Love working with him. Digs in to try to understand the problem and then comes up with a solution. Excellent service provided. I recommend him highly. to try to understand the problem and then comes up with a solution. Excellent service provided. I recommend him highly. More

Flavio was courteous and helpful. He was respectful of my time and he was able to get me on my way quickly. He kept in touch with me as well. my time and he was able to get me on my way quickly. He kept in touch with me as well. More

The Permanent Mission of Mongolia has recently acquired a new vehicle from the Lexus of Manhattan. James Rahim greeted us when we entered the main Lexus building and offered his service. He handled the whole new vehicle from the Lexus of Manhattan. James Rahim greeted us when we entered the main Lexus building and offered his service. He handled the whole acquisition process with professionalism. We had no problem with obtaining the new vehicle. Mr. Rahim did a good job. We rate him as a very good dealer. More

JP was great to work with. I was buying a used Lexus RX350 and JP gave me a great price and a few extras as well! He is friendly and responsive. The turnaround time was very quick. I will definitely RX350 and JP gave me a great price and a few extras as well! He is friendly and responsive. The turnaround time was very quick. I will definitely come back and buy another car from him in the future. I think JP deserves a raise! More

James was extremely helpful and efficient. There was a lot of paperwork and transfers that needed to take place with a very short turnaround. His responses were always immediate and informative. He knew lot of paperwork and transfers that needed to take place with a very short turnaround. His responses were always immediate and informative. He knew what needed to get done and we appreciate his seamless work. More

Everyone was friendly & knowledgeable. I had a few demands And they were All Met!!! The Delivery experience was great, too. Thank you, Lexus of Manhattan! demands And they were All Met!!! The Delivery experience was great, too. Thank you, Lexus of Manhattan! More

I am very impressive with the service I got from this dealership. Aldo is an exceptional salesman and went above and beyond to assist us. He is very knowleagable and friendly. My husband and I were in th dealership. Aldo is an exceptional salesman and went above and beyond to assist us. He is very knowleagable and friendly. My husband and I were in the market for a used RX350 and Aldo was really helpful in showing us different cars and explaining to us. I feel that he really listend to what we want and tried to help us find the perfect car. We didn't not feel pressued to make a decision at all at any point. When we finally found one we like, he was honest with us and patiently went through all the details/imperfectness about the car with us and did not try to hide anything, which made us feel very comfortable and at ease. He was with us every steps of the process to explain everything and made the whole experience as painless as possible. We drove the car home the same day and decided to drive back later in the week to the dealership for touchups and service. He called to follow up and made sure everything is in order. Aldo is the person you want when lookig for cars. Thank you for making this was the most pleasant car-buying experience we've ever had and we highly recommend this dealership to anyone and will definitely go back for future purchases. More

Jame was nice and friendly, and he and Aladdin worked very late, way pass the hours, yesterday, on an easter weekend, until my new ccar was delivered from storage. very late, way pass the hours, yesterday, on an easter weekend, until my new ccar was delivered from storage. More

The service was excellent. James was friendly, curteous ,knowledgeable and responsive. The entire experience including the termination of my existing car lease was well handled and stress free. ,knowledgeable and responsive. The entire experience including the termination of my existing car lease was well handled and stress free. More