Lexus of Manhattan
New York, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 510 reviews
Jame was nice and friendly, and he and Aladdin worked very late, way pass the hours, yesterday, on an easter weekend, until my new ccar was delivered from storage. very late, way pass the hours, yesterday, on an easter weekend, until my new ccar was delivered from storage. More
The service was excellent. James was friendly, curteous ,knowledgeable and responsive. The entire experience including the termination of my existing car lease was well handled and stress free. ,knowledgeable and responsive. The entire experience including the termination of my existing car lease was well handled and stress free. More
I am on my second car lease with Lexus of Manhattan. I have had an overall good experience with sales consultants but not with the service department. The service consultants have messed up the timing of have had an overall good experience with sales consultants but not with the service department. The service consultants have messed up the timing of my appointments (I have actually come in for service for them to tell me that it could not be done and they didnt have a telephone number to call me to let me know). With my first vehicle leased, I had to bring back the car at least one time because something simple I asked to be fixed was not checked, hence not completed. I have had trouble with the performance of the second vehicle I leased. I have brought it back several times (a case was opened with Lexus) but I cant seem to get it resolved. I have trouble getting call backs from anyone from the service department. I am writing this review as I am very frustrated and dont know what else to do. More
After searching for a Lexus LS460 form three different dealerships, I was convinced to purchase my vehicle from this dealership based on their proffessionalism, patience, and overall sense of importance t dealerships, I was convinced to purchase my vehicle from this dealership based on their proffessionalism, patience, and overall sense of importance their used car sales team gave me during my purchase. More
We have just completed our third Lexus lease with Kevin Yu of Lexus of Manhattan, He continues to be the consumate professional at all times. Each time we have worked with him he has provided us with the Yu of Lexus of Manhattan, He continues to be the consumate professional at all times. Each time we have worked with him he has provided us with the most complete and timely information. He has been creative when we were in a quandry over the numbers and he has walked us through the complete operation of vehicle - sometimes spending his free time with us. He has made himself available on an ongoing basis - whenever we have had questions. We have and will continue to recommend Kevin and Lexus of Manhattan . It goes without saying that we thoroughly enjoy driving a Lexus!!! sincerely, Burt & Carol Savitsky More
JP Mack and Luis Rivera made me feel at home at their office. Trated me very well, kept me informed, as good gentlemen do. They did not push the deal on me, I did not feel pressured, wich I liked the be office. Trated me very well, kept me informed, as good gentlemen do. They did not push the deal on me, I did not feel pressured, wich I liked the best. I would defenetely recomend this place to others because of them. More
Great Dealership. Great Service. Great cars. I usually hate car shopping, but this dealership took that fear away. I recently purchased a used 2008 IS 350 in great condition. The sales consultant, Leonard hate car shopping, but this dealership took that fear away. I recently purchased a used 2008 IS 350 in great condition. The sales consultant, Leonardo Linares, made it a great experience from the test drive to the purchase. He did his best to accommodate all my request and negotiations. There was no doubt that I got a good deal. Thanks a lot Leonardo. More
I leased my vehicle at another dealer, but left after unsatisfactory customer service. I came to Lexus of Manhattan initially for location, but stay for the fantastic staff. I am able to bring my car i unsatisfactory customer service. I came to Lexus of Manhattan initially for location, but stay for the fantastic staff. I am able to bring my car in for service almost any time that works for me. John, my rep, always takes time to answer questions. He’s always been honest and upfront, never pushing for unnecessary services. More
Excellence customer services and very responsible. I got the car a year and a half ago. I have been back three times. I am very satisfy with the service they have provided each time. High recommanded on get the car a year and a half ago. I have been back three times. I am very satisfy with the service they have provided each time. High recommanded on getting the car or leasing it. More
This is the second car I have leased from Manhattan Lexus This is the second car I have leased from Manhattan Lexus and I have always found the quality of the service and professionalism of the entire dealer This is the second car I have leased from Manhattan Lexus and I have always found the quality of the service and professionalism of the entire dealership of the highest caliber. James Rahim is a worthy representative of Manhattan Lexus. He worked closely with me on the entire process of leasing my new car.He was knowledgable, accessible and helpful in responding to all of my questions. He was very generous and patient providing instruction in the features of my new car. Since it was the end of the month James and his manager Aladin were ready to make a deal and I felt I got a good price. I never felt pressured or pushed. James was helpful, providing straightforward explanations and a personal style that reassured me that he would also be available to make my ownership of the car a pleasant experience even after making the sale. James is an excellent salesman whose direct and friendly style made the entire buying process fun and relaxed. I would definitely recommend him. More