Lexus of Manhattan
New York, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 521 reviews
Ellada :))) I AM VERY HAPPY I went to this dealership with my friend. Louis Rivera and Dariusz Doliwa went above and beyond to make sure I was completely sa I AM VERY HAPPY I went to this dealership with my friend. Louis Rivera and Dariusz Doliwa went above and beyond to make sure I was completely satisfied, because i was keep changing my mind with interior and exterior colors of my car :D ..... Louis Rivera GOT ME THE BEST DEAL I could ever ask, and Dariusz Doliwa was extremely patient, he made sure I understood everything about my car, He didn't rush at all explaining and showing how everything works. I did not feel pressured, wich I liked the best. I would defenetely recomend this place. Had a GREAT experience at Lexus of Manhattan :))) Thank you guys , keep up the good work :* More
Terrible, unprofessional service From the beginning, Lexus was sloppy. I made an appointment and when I showed up, they had no record of it in the system. The worst was that when I re From the beginning, Lexus was sloppy. I made an appointment and when I showed up, they had no record of it in the system. The worst was that when I returned my leased vehicle, they also didn't have that appointment in the system and it was a chaotic experience. I returned the car in pristine condition and several weeks later received a bill claiming I only returned one key. I absolutely returned two keys. Lexus never asked me to sign anything that day and they have subsequently kept no paperwork. I have disputed the charge but it's been like a vortex with my account going to a collection agency. 8 months later, I have paid the $400+ charge so I don't have a credit issue but I am still hoping to be reimbursed. I feel like its a scam just to get end of lease cash out of me. To add to their sloppiness, it's almost a year after I returned the car and I'm still getting email offers and calls to schedule service appointments. Don't use them! More
Would definitely recommend this dealership- staff was friendly and professional and service was outstanding! They made purchasing a car a pleasant experience as opposed to a stressful one. They were inf friendly and professional and service was outstanding! They made purchasing a car a pleasant experience as opposed to a stressful one. They were informative and answered questions I didn't even ask! Keep up the good work Lexus of Manhattan! More
I recent bought a car from lexus of Manhattan. My car sales man was josh garcia. josh explain in detail about the car features and function. He made it easy to understand the capability of my I.S 250. I sales man was josh garcia. josh explain in detail about the car features and function. He made it easy to understand the capability of my I.S 250. I would like to thank josh and the lexus family for treating me like royalty More
Terrific, responsive service. They have serviced this car over its 70,000 mile life and hopefully will get it through the next 70,000. Highly recommended/ car over its 70,000 mile life and hopefully will get it through the next 70,000. Highly recommended/ More
Flavio Fandino has given me excellent service. He is professional, knows his cars. He looks out for the customers interests so he provides the best service possible. He is punctual and delivers. professional, knows his cars. He looks out for the customers interests so he provides the best service possible. He is punctual and delivers. More
Once I entered the dealership I was greeted by the manager Luis Rivera he was very accommodating and wonderful I purchased a Lexus ES 2010 it was just a Great buying experience mr. Rivera is an asset manager Luis Rivera he was very accommodating and wonderful I purchased a Lexus ES 2010 it was just a Great buying experience mr. Rivera is an asset to Lexus I will recommend this dealership to any of my friends More
I have never walked into a dealership and felt so much at home. Louis the pre-owned manager was the first i spoke to regarding the car i wanted who was very informative and helpful. I then meet Augie the sal home. Louis the pre-owned manager was the first i spoke to regarding the car i wanted who was very informative and helpful. I then meet Augie the sales rep who was very excited to get me in the car for a test drive. We sat down talked numbers and there was no stoping this team from getting me in this car. Got approved sat down with Natily who finalized the whole deal. Not once did i feel pressured or treated a certain way. Augie was by my side the whole process making sure i was as comfortable with the sell as he would want to be and to make things even better his impressions of scarface, rocky, and bill clinton really sealed the deal for me. I had such a great experience at Lexus of manhattan i recommend them to all my friends, family and readers. Im really excited about my new pre-owned 2010 subaru impreza wrx sti. More
I felt comfortable as soon as I entered the dealership. A person greeted me when I walked in and guided me to Flavio's office. Within a few seconds of reviewing my past history on his computer, Flavio knew w person greeted me when I walked in and guided me to Flavio's office. Within a few seconds of reviewing my past history on his computer, Flavio knew what kind of service I needed. He gave me options on the kind of service and would receive, and told the price difference for the services, which I appreciated. The car was ready later that evening, but I was unable to pick up, and Flavio gave me the option of picking up the car the next morning. When I picked up the car it was fully cleaned inside and outside. More
I walked in with no much expectations due to bad experiences in other dealers. Joel took us for a test ride (IS 250) and was very knowledgable of the car features and very nice and eager to answer a experiences in other dealers. Joel took us for a test ride (IS 250) and was very knowledgable of the car features and very nice and eager to answer any questions we had. Even though were very clear that we just wanted to test it, Joel took the time to explain every feature of the car and all its benefits. We were very impressed with the level of customer service offered to us. During the delivery of the vehicle Joel took the time to go through every feature inside and out. He didn't rush at all explaining and showing how everything works. Help me pair the phone and install apps that are compatible with the phone. Moreover, the next day Joel called to see how everything was going. Louis helped me decided on what was better for us extremely helpful and great person to talk to. I am sure his employees are very happy to have a manager like him. Richie in Finance took the time to explain the whole contract step by step and all benefits, due dates, terms, etc. I feel lucky to have deal with Lexus of Manhattan where is not like other dealers. Their employees want you to leave driving a car and be happy about it not leave and feel you were ripped off. I could say that we will come back to this dealer for any future purchases. More