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Lexus of Manhattan

New York, NY

4.6
510 Reviews
Lexus of Manhattan is pleased to offer Service, Parts, and Sales of New, Pre-owned and Certified vehicles. For Lexus of Manhattan customers, we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.
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679 11th Avenue

New York, NY

10019

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Showing 510 reviews

September 11, 2014

Terrible, unprofessional service From the beginning, Lexus was sloppy. I made an appointment and when I showed up, they had no record of it in the system. The worst was that when I re More

by MargoKornfeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Others who no longer work there, Greg Rojek
Sep 12, 2014 -

Lexus of Manhattan responded

Dear Sir/Madam, I am sorry to learn that you are upset with the experience you had at our dealership. We never try to scam our customers in order to get money out of them and I am confident that your situation can be resolved. At your earliest convenience, please reach me by phone, so that we can discuss this issue further. The number to get me is, (888) 308-4847. Thank you. Greg Rojek General Manager

December 07, 2013

Would definitely recommend this dealership- staff was friendly and professional and service was outstanding! They made purchasing a car a pleasant experience as opposed to a stressful one. They were inf More

by wankehoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
October 11, 2013

I recent bought a car from lexus of Manhattan. My car sales man was josh garcia. josh explain in detail about the car features and function. He made it easy to understand the capability of my I.S 250. I More

by dennis110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Garcia
October 03, 2013

Terrific, responsive service. They have serviced this car over its 70,000 mile life and hopefully will get it through the next 70,000. Highly recommended/ More

by wwca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio Fandino
October 01, 2013

Flavio Fandino has given me excellent service. He is professional, knows his cars. He looks out for the customers interests so he provides the best service possible. He is punctual and delivers. More

by HartPerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio Fandino
September 22, 2013

Once I entered the dealership I was greeted by the manager Luis Rivera he was very accommodating and wonderful I purchased a Lexus ES 2010 it was just a Great buying experience mr. Rivera is an asset More

by Alexyvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
August 15, 2013

I have never walked into a dealership and felt so much at home. Louis the pre-owned manager was the first i spoke to regarding the car i wanted who was very informative and helpful. I then meet Augie the sal More

by silva726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Augie, Louis Rivera, Natily Martinez
August 13, 2013

I felt comfortable as soon as I entered the dealership. A person greeted me when I walked in and guided me to Flavio's office. Within a few seconds of reviewing my past history on his computer, Flavio knew w More

by Mikeweiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio Fandino
July 31, 2013

I walked in with no much expectations due to bad experiences in other dealers. Joel took us for a test ride (IS 250) and was very knowledgable of the car features and very nice and eager to answer a More

by HCampos1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie in Finance, Louis Rivera, Joel Longares
July 29, 2013

After leasing four BMW's in a row, I decided to see if there is anything else out there that I would like to drive... After stopping by at Lexus of Manhattan, I realized not only RX350 FSports is a gr More

by JoeFsport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aladdin Alnaqib
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