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Lexus of Manhattan

New York, NY

4.6
514 Reviews
Lexus of Manhattan is pleased to offer Service, Parts, and Sales of New, Pre-owned and Certified vehicles. For Lexus of Manhattan customers, we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.
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679 11th Avenue

New York, NY

10019

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Showing 514 reviews

May 10, 2016

Good service The salesman are very patient and take time to explain to me because of my poor English. They are helping me a lot. Thank you and I will definitely re More

by Yikchon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Pack
May 11, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (844) 452-5836. Jonathan Pack.

May 10, 2016

Had a great experience with Jonathan Pack Jonathan was enthusiastic, knowledgeable, straightforward and organized. We felt great driving away in our Lexus NX200 after only a few hours at th More

by PennyLane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Pack
May 10, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle needs. I am sorry that you feel like you were let down on the price of your vehicle, as customer satisfaction is extremely important to us. I am glad that you were satisfied with the service in which I provided to you and I wish you luck with your new NX! If you should require further assistance with anything vehicle related, please feel free to contact me at, (844) 452-5836. Jonathan Pack.

May 07, 2016

Excellent Staff Are Friendly And Eager To Help. Couldn't Ask For Better Sales Person In Juan Gozalez. Will Refer To Friends And Family. ShowroomIs Conveniently More

by Ori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
May 09, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback and recommendation, both are appreciated. It was my pleasure to have assisted you with your vehicle purchasing needs and I wish you luck with your new Lexus! If you should require further help with anything relating to your new car, please feel free to contact me at, (844) 452-5836. Juan Gonzalez.

May 05, 2016

great service, friendly, informative and fair Our specialist Jonathan Pack was an excellent representative of you dealership he was knowledgeble ,responsive and a great resource finding the right More

by lexus444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Pack
May 05, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (844) 452-5836. Jonathan Pack.

April 22, 2016

Lexus 460 GX 2016 Great employee, respectful, friendle and was such a nice pleasure working with him so helpful, be bless. Thanks so so much. Hope to see you More

by Susana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wall, Brandon Wall
Apr 25, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle needs. I'm glad that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (844) 452-5836. Brandon Wall.

April 20, 2016

Excellent price and customer service We purchased a certified pre owned Lexus saving over $5000 based upon shopping at local dealers. Joseph Masella was a pleasure to work with and went t More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Masella
Apr 21, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback, it was my pleasure to assist you with your vehicle purchasing needs. I am glad that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (844) 452-5836. Joseph Masella.

April 14, 2016

Happy!!!! Good dealership! Purchased a certified used vehicle from them and am very happy. My salesman Warren Newland was the best, I had some minor issues wi More

by 80801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Warren Newland
Apr 15, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback, it was my pleasure to a assist you with your vehicle purchasing needs. I am glad that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should ever require further assistance with anything car related, please feel free to contact me at, (844) 452-5836. Warren Newland.

April 13, 2016

Purchased a Lexus NX 200t Great Lexus dealership to purchase a car. I have had many Lexus cars over the last fifteen years. Stephen Johnson was a great salesperson to work with More

by Scott Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Johnson
Apr 13, 2016 -

Lexus of Manhattan responded

I would like to take this time to thank you for providing your wonderful review, it was a pleasure to assist you with your vehicle needs. I am thrilled to learn that you are a 15 year customer of Lexus and I wish you continued luck with them! If you should ever require further assistance with anything relating to your new car, please feel free to contact me at, (844) 452-5836. Stephen Johnson.

April 12, 2016

Excellent, transparent service in buying a new RX Having had close to a two-year dialogue with this particular sales professional, I went out of my way to make sure I bought a new 2016 Lexus RX 350 fr More

by R Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Warren Newland
Apr 13, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback, it was a pleasure to help you with your vehicle needs. I am glad that I was able to provide my assistance to you after 2 years and I wish you luck with your new Lexus! If you should ever require further assistance with anything relating to your car, please feel free to contact me at, (844) 452-5836. Warren Newland.

April 12, 2016

Surprised My salesman was great but his coworkers had a hard time giving him or me help.....he didnt even have a office. One other person helped us but I dont r More

by Doc0307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Masella, Joseph Masella
Apr 13, 2016 -

Lexus of Manhattan responded

Thank you for providing your feedback to us, it is appreciated. I apologize that you didn't didn't receive the assistance in which you were expecting and I will be discussing this over with my team. We are all glad that you were able to finalize your deal and we wish you luck with your new Lexus! If you should ever require further assistance with anything vehicle related, please feel free to contact me at, (844) 452-5836. Greg Rojek, General Manager.

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