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Lexus of Manhattan

New York, NY

4.5
514 Reviews
Lexus of Manhattan is pleased to offer Service, Parts, and Sales of New, Pre-owned and Certified vehicles. For Lexus of Manhattan customers, we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.
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679 11th Avenue

New York, NY

10019

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Showing 514 reviews

June 01, 2016

No Response Worst experience with any car dealership ever. I have been waiting for a call back from anyone in the service department and to no avail no call back More

by us2550
Recommend Dealer
No
Employees Worked With
i cannot say who cause i kept being passed along.
May 31, 2016

Made buying a car actually enjoyable! Want to have a positive and professional experience buying a car? No hassle, ease of communication with a salesperson who makes you feel like he is w More

by Lulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback and recommendation, both are appreciated. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus RX! If you should require further help with anything relating to your car, please feel free to contact me at, (844) 452-5836. Kevin Yu.

May 28, 2016

Everything is OK. You have very profession salesmen. I come back to your dealership due to Stephen. He has very good personality. I think that it is not only my opinion More

by alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Johnson, Aldo Pinotti
May 28, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback, it is always my pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the service in which I provided to you and I wish you luck with your Lexus! If you should require further help with anything car related, please feel free to contact me at, (844) 452-5836. Stephen Johnson.

May 23, 2016

Excellent service Danny LEE Excellent saleperson . I will recommend to my friends . And next time if I wanna buy another car from Lexus I will look for him too More

by Tony1234567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
May 24, 2016 -

Lexus of Manhattan responded

I would like to thank you for taking the time to provide your feedback to us, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the assistance in which I provided you with and I wish you luck with your Lexus! If you should ever require further assistance with anything vehicle related, please feel free to contact me at, (844) 452-5836. Danny Lee.

May 20, 2016

Great experience Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want. Highly recommend to anyone looking to b More

by Lana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Johnson
May 23, 2016 -

Lexus of Manhattan responded

I would like to take this opportunity to thank you for providing your feedback to us, it was my pleasure have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided to you and I wish you luck with your new Lexus! If you should ever require further help with anything car related, please feel free to contact me at, (844) 452-5836. Stephen Johnson.

May 18, 2016

A+ Lexus Dealer in NY After a bad certified NX sales experience at Lexus of Lehigh Valley, the extra 2 hour drive to NY was well worth saving $2,800 for same trim level car More

by Todd McC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget Barrett, Jonathan Pack
May 18, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback to us, it was our pleasure to have assisted you with your vehicle purchasing needs. I am glad that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (844) 452-5836. Greg Rojek, General Manager.

May 17, 2016

An online inquiry turned into a sale! I saw a 2014 Lexus GS listed on their website and made an online inquiry. Soon after, I was contacted by the dealership via phone by a welcoming and f More

by Monzer Elabbasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
May 17, 2016 -

Lexus of Manhattan responded

Hello Mr. Elabbasi, I would like to take this opportunity to thank you for taking the time to provide your feedback and recommendation, both are appreciated. I am happy that you and your wife were satisfied with the experience I provided to you both and I wish you the best of luck with your new GS! If you should ever require further assistance with anything vehicle related, please feel free to contact me at, (844) 452-5836. Juan Gonzalez.

May 17, 2016

I am a happy repeat customer Kevin Yu has become a friend through years of repeat sales. He has always been helpful and available. We like the cars and the service. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback, it is always my pleasure to assist you with your vehicle needs. I am happy to learn that you were satisfied with the service in which I provided to you and I wish you luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (844) 452-5836. Kevin Yu.

May 16, 2016

Highly recommend The sales at this dealership is very friendly and helpful. They help to find the car with all the features you need with good price and explain every More

by yoyo 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dariusz Doliwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2016 -

Lexus of Manhattan responded

I would like to thank you for taking the time to provide your wonderful feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus! If you should ever require further help with anything relating to your car, please feel free to contact me at, (844) 452-5836. Dariusz Doliwa.

May 11, 2016

Best Dealership I've Ever Dealt With I've dealt with many dealerships over the past several years and Lexus of Manhattan is certainly the best. My wife and I were truly amazed at the leve More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service nanager, Aldo Pinotti, Otmane Tahiri
May 11, 2016 -

Lexus of Manhattan responded

On behalf of everyone here at Lexus of Manhattan, thank you for taking the time to provide your feedback to us, it was my pleasure to have assisted you and your wife with your vehicle purchasing needs. I am thrilled to learn that you were satisfied with the experience in which I provided to you and I wish you both much luck with your new Lexus! If you should require further assistance with anything relating to your new car, please feel free to contact me at, (844) 452-5836. Otmane Tahiri.

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