Lexus of Manhattan
New York, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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No Response Worst experience with any car dealership ever. I have been waiting for a call back from anyone in the service department and to no avail no call back Worst experience with any car dealership ever. I have been waiting for a call back from anyone in the service department and to no avail no call back yet after 2 days and numerous calls this morning. Now I have to take time out of my day to go into this shop to see them in person to get status on my car. Something so simple as a phone call to answer my concerns but no I need to go to this shop in person. My service advisor was changed while my car was in the shop, therefore I do not have status of my car. Be aware More
Made buying a car actually enjoyable! Want to have a positive and professional experience buying a car? No hassle, ease of communication with a salesperson who makes you feel like he is w Want to have a positive and professional experience buying a car? No hassle, ease of communication with a salesperson who makes you feel like he is working for you to get you the best car and price? Kevin Yu at Lexus of Manhattan made my car buying experience a good one- he found the car for me with all the funtionality I sought, traded in my current vehicle and delivered my new RX and explained all the details thoroughly. Never have I had a better experience. Highly recommend using Kevin if you're in the market for a Lexus at a fair price and don't have time for the sometime hassle of aggressive salespeople. More
Everything is OK. You have very profession salesmen. I come back to your dealership due to Stephen. He has very good personality. I think that it is not only my opinion You have very profession salesmen. I come back to your dealership due to Stephen. He has very good personality. I think that it is not only my opinion. More
Excellent service Danny LEE Excellent saleperson . I will recommend to my friends . And next time if I wanna buy another car from Lexus I will look for him too Danny LEE Excellent saleperson . I will recommend to my friends . And next time if I wanna buy another car from Lexus I will look for him too More
Great experience Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want. Highly recommend to anyone looking to b Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want. Highly recommend to anyone looking to buy their next vehicle. Special Thank You to Stephen Johnson !!!! More
A+ Lexus Dealer in NY After a bad certified NX sales experience at Lexus of Lehigh Valley, the extra 2 hour drive to NY was well worth saving $2,800 for same trim level car After a bad certified NX sales experience at Lexus of Lehigh Valley, the extra 2 hour drive to NY was well worth saving $2,800 for same trim level car, better conditioned vehicle, and half the mileage compared to Allentown dealership. More
An online inquiry turned into a sale! I saw a 2014 Lexus GS listed on their website and made an online inquiry. Soon after, I was contacted by the dealership via phone by a welcoming and f I saw a 2014 Lexus GS listed on their website and made an online inquiry. Soon after, I was contacted by the dealership via phone by a welcoming and friendly rep. He wasn't pushy nor the nagging type, which made me very comfortable speaking with him. As a result, I was encouraged to visit the dealership to checkout the car. I was greeted by Juan Gonzalez, sales consultant, who made the time to show me all the certified pre-owned GS Models available. He pulled them out, parked them side by side, and made the time to go over all the details of each! He is a well informed sales consultant with excellent verbal / communication skills. Unlike many other sales consultant I worked with before, he was an active listener for a change. He made the time to answer all my questions and did not attempt to rush me into a sale. He even gave me and my wife the time to discuss our options. When it came to negotiations, he was honest and set reasonable expectations with regards to current offers and lease bottom-line deals. He went over the numbers and made sure we understood all the terms. He also was kind enough to attempt getting me a better deal than what as offered. He also introduced us to the sales manager who was as nice as he was. Overall, Very friendly and professional staff , it was a truly an excellent experience. Juan went above and beyond to accommodate to my needs and help me make the right choices. I am very pleased with Juan, all his efforts and the excellent deal he helped me get. Also, the sales manager was very welcoming and spent time with me and my wife to talk about the dealership and the deal we were negotiating. I strongly recommend Lexus of Manhattan if you are interested in a Lexus and in dealing with a friendly and professional staff. More
I am a happy repeat customer Kevin Yu has become a friend through years of repeat sales. He has always been helpful and available. We like the cars and the service. Kevin Yu has become a friend through years of repeat sales. He has always been helpful and available. We like the cars and the service. More
Highly recommend The sales at this dealership is very friendly and helpful. They help to find the car with all the features you need with good price and explain every The sales at this dealership is very friendly and helpful. They help to find the car with all the features you need with good price and explain every details when you pickup the car. Full tank of fuel was awesome! :) More
Best Dealership I've Ever Dealt With I've dealt with many dealerships over the past several years and Lexus of Manhattan is certainly the best. My wife and I were truly amazed at the leve I've dealt with many dealerships over the past several years and Lexus of Manhattan is certainly the best. My wife and I were truly amazed at the level of service and professionalism given to us. It was the most enjoyable experience we have ever had while car shopping. Our salesman, Otmane Tahiri, although new on the job, was outstanding in his efforts to make sure all of our needs were met. He even came in on his day off when we picked up our SUV to make sure everything went smoothly. He was a pleasure to deal with. The sales manager and service manager were also fantastic and eager to help out in any way that they could. Just a fantastic bunch of people who made our car buying experience one that we will never forget More